TrustRadius Insights for Ticket Tailor are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy to Use: Users found Ticket Tailor to be very easy to use and praised its user-friendly interface. They felt that the platform was intuitive and made it effortless to set up and customize their events. Some users even mentioned that they were able to get their events up and running quickly due to the clear and straightforward platform.
Customization Options: Users appreciated the ability to customize the home page of their website with logos and banners, which they believed gave them a competitive edge over their competitors. They found the customization options provided by Ticket Tailor to be highly valuable in creating a professional and consistent brand image. Several users mentioned how they were able to easily personalize their event pages, promo codes, embedded widget codes, forms, questions, and more according to their specific needs.
Affordable Pricing: The pricing of Ticket Tailor was seen as affordable and well-priced in the industry. Users found the fees fair and appreciated the absence of any upfront costs. They also praised the flexibility in payment options per event instead of a percentage on sales. Many users mentioned that they found Ticket Tailor's pricing great, making it a cost-effective solution for their ticketing needs.
We used TicketTailor as the online ticket sales platform for our first production. We needed a solution that would allow us to provide multiple discount codes and multiple price levels: adults, seniors, students. We are a small, nonprofit theatre company so that affordability, flexibility, and ease of use are of paramount considerations.
Pros
Affordable.
Allows multiple discount codes and multiple price levels.
Excellent customer service.
WordPress plug-in that worked flawlessly.
Cons
Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.
Likelihood to Recommend
Ticket Tailor is very well suited to nonprofit theatre since there is a discount for nonprofits. We sold tickets for 8 separate performances at different price points and with different discount codes at no extra cost. A big plus was the ability to set our own ticket service charge. Setting up the original ticket levels and discount codes for multiple dates were easy. They could be copied from one date to another. Making a change or addition was not as easy to accomplish. Each individual date had to be edited separately.