Firm Central no longer
Use Cases and Deployment Scope
Pros
- legal calendering
- mobile usage geatures
- secure client portal
- document managment
Cons
- ease of portal access
- form bank being easier to modify
- integrations with other programs

Time Tracking: Users have found Firm Central to be fantastic for accurately tracking hours, with features that allow for setting time as billable or non-billable and providing daily and weekly summaries. Some users appreciate the reminder feature which helps them keep track of additional time needs.
Integration with Westlaw: The integration of Westlaw on the Firm Central homepage is highly appreciated by users, as it allows for easy access to legal research and enhances the overall user experience. This feature saves users time and effort in switching between different platforms.
Excellent Customer Service: Customers have had a positive experience with the customer service provided by Firm Central. They describe it as great, indicating that the support team is responsive and helpful in addressing any queries or issues that arise.