TrustRadius: an HG Insights company

ThingWorx Reviews and Ratings

Rating: 8 out of 10
Score
8 out of 10

Community insights

TrustRadius Insights for ThingWorx are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient and Effective Data Aggregation: Multiple users have praised the platform for its efficient and effective aggregation of data from production controllers, providing them with a comprehensive overview of the system's performance.

Thorough Monitoring and Analysis: Several reviewers appreciated the ability to drill down into the details of individual devices, allowing for thorough monitoring and analysis. This feature enables users to closely track the performance of each device and identify any potential issues.

Quick Monitoring Capabilities: Many users have highlighted the platform's quick monitoring capabilities in identifying and addressing extraordinary behavior exhibited by monitored components. This functionality allows for swift action to be taken, ensuring optimal system performance.

Reviews

10 Reviews

Purpose-constructed IIoT platform

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We used Thingworx an IoT solution to improve the efficiency of our client's industrial processes. Thingworx used to reduce the amount of effort and complexity involved in integrating third-party apps by developing and deploying Industrial Internet of Things (IoT) solutions that accelerate time to market. Thingworx featured with its own framework - Thing Model Framework. Which provides effortless integration with other technologies and tools, such as ThingWorx Studio, Kepware.

Pros

  • less coding efforts
  • supported with augmented reality
  • remote monitoring
  • data security
  • built-in core tools

Cons

  • wide range of functionalities are offered, which requires time to understand

Likelihood to Recommend

Business processes may be greatly enhanced using the IIoT. Thingworx collects data from sensors and other devices and Users apply SQUEAL in analysing and filtering data, and retrieving particular information. SQUEAL, the acronym for Search, Query, and Analysis, is the search engine used by Thingworx. Initially, we struggled with integration and understanding the core functionalities offered by Thingworx and we scheduled several demo sessions with the support team. Therefore, I can say overall, we had a memorable experience with Thingworx.

Industrial Connectivity, Data Visualization and Analytics All-in-one suite

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use ThingWorx as a means of industrial connection and control of model manufacturing systems for research into the implementation of industry 4.0 strategies and technologies in the modern factory. Primary functionalities used are the industrial connections established by Kepware, the data visualization and control achieved through ThingWorx mashups, and the data analysis functions that allow us to make our data valuable and usable. In our lab, ThingWorx controls and monitors six-axis robots and model manufacturing demonstrators which contain various robotic and motor actions, vision systems, and other sensors.

Pros

  • Facilitates industrial connections between equipment of different protocols.
  • Visualizes data in a quickly readable and valuable format with minimal coding.
  • Provides easily usable data analytics functionality that can feed back into the system.

Cons

  • Advanced functionality in control and data visualization often requires additional coding from the user.
  • Support and tutorials provided are often lacking in detail or are not readily transferable.
  • Mashup development works poorly on small monitors or laptops.

Likelihood to Recommend

ThingWorx works particularly well in monitoring and controlling our smart manufacturing demonstrator, easily facilitating the connections needed, displaying the state of the machine and the data being gathered, and implementing data analytics and predictive operation control of the equipment.

Simply IoT implementation with Analytics integration using ThingWorx.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use ThingWorx for IoT use cases for Smart Cities and Digital Twin initiatives.

Pros

  • Data Integration.
  • Accuracy of information collected.
  • Easy to use interfaces.

Cons

  • Improve documentation.
  • Provide YouTube video tutorials.
  • Integration with other products.

Likelihood to Recommend

Well suited for industrial and smart city use cases. Also good for AR integrations.

Vetted Review
ThingWorx
2 years of experience

ThingWorx - a thing that works and delivers.

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

I was looking for an end-to-end software app platform for an IoT project. It is great for facilitating the deployment of apps and addressing the management of data with integrated features and modules. They also have great customer service to help with working with the service, especially in the beginning with the steep learning curve.

Pros

  • Highly integrated.
  • Good customer service.
  • End to end coverage.

Cons

  • Tools could be expanded.
  • Take into account customer feedback.
  • Scaling

Likelihood to Recommend

It is well suited for situations where you require an end-to-end platform for pushing code and managing data and security of the IoT application. However, it is not well suited for the case when you want to scale the app up to many users and this requires more from the part of the product.

Vetted Review
ThingWorx
1 year of experience

End To End IoT Platform Product

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We looked for an end-to-end IoT solution where we will be able to perform the total use case of the project. It gives us the capability, readiness of the software to establish quick growth and definitely saves time to develop the product. This basically made our work very easier in terms of development, deployment, usability, enhancements, etc.

Pros

  • Automating the whole business process
  • It utilizes IoT ecosystem to the maximum level.
  • Digital transformation is easily done.

Cons

  • Customer support
  • Trial subscription should be increased
  • Should be developed in order to integrate few more modules

Likelihood to Recommend

It can be mainly used where there is a manual intervention to install and develop the products error-prone. It basically requires less code, so it has a larger potential to be used for most IoT projects. This can make less code, fewer license restrictions, and less staff time which actually solves a lot of time and money. Few of the IoT projects do not require any automation, in that case, there will not be much need for any of the Thingworx modules.

An ultra-versatile IoT software platform.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use it to deploy such solutions in the most varied types of customers, from pulp & paper, consumer goods, heavy industry, and whatever industry you can think of. It's mainly focused on monitoring asset health, optimizing processes through the analytics extension, and providing plant-level alerts for faster decision-making. ThingWorx is great if you want to create an MES-like solution for your company, but have data coming not only from the plant floor, but also from databases, azure, and others.

Pros

  • Quick monitoring of extraordinary behaviour of a monitored component
  • As the Kepware tools and libraries have become more integrated, the platform has an unrivalled set of interface solutions.
  • Modelling is simple enough to explain to non-specialists but very powerful in its expression.

Cons

  • It's difficult to delete entities once the network becomes large and complex. N+Maintaining synchronicity between multiple devs and productions systems has to be carefully managed.
  • Difficult to manage a complicated system
  • MQTT interface needs improvement

Likelihood to Recommend

As a domain expert, I no longer had to express my requirements in a classical requirements spec, I could develop it in an agile way, continuously improving the data model as my understanding of the application became more sophisticated. The ability to then build a mashup in the same time it took to develop a PowerPoint slide deck was a revelation. As a small, but long-standing partner, I'm confident that the future of our WaterWorX platform will accelerate due to our reliance on ThingWorx to power our smart water applications.

A One-Stop Shop for your needs in Digital/MES/IIoT solution, ThingWorx brings live data to the cloud and beyond

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

ThingWorx is a solution-focused on IIoT, helping companies transition into the digital world. Through Thingworx and its modules, we can connect live data on the plant floor to the platform on the cloud, monitoring assets' health and its functioning. All through secure protocols that are always updated. We use it to deploy such solutions in the most varied types of customers, from pulp & paper, consumer goods, heavy industry, and whatever industry you can think of. It's mainly focused on monitoring asset health, optimizing processes through the analytics extension, and providing plant-level alerts for faster decision-making.

Pros

  • Asset Monitoring - quick and easy to deploy, can connect to the plant floor and get real-time data from devices.
  • Analytics - The TWX Analytics extension has a variety of analyses that can be done into any data source input into TWX.
  • Alerts notification - you can program alerts to be sent via email/SMS seamlessly.

Cons

  • UI creation - some features that one is accustomed to using reporting services are not allowed in TWX, such as within a table, directly use aggregate functions such as count, max, min, etc. You need to create specific services in order to accomplish that
  • Even when working with a SQL data source, you cannot easily create a PK that auto increments, you need to create a service to that for you, and is not that simple.

Likelihood to Recommend

ThingWorx is great if you want to create an MES-like solution for your company, but have data coming not only from the plant floor, but also from databases, azure, and others. You can seamlessly integrate those data and create reports like visuals and mashups. It is also a great solution if you have multiple plants and need to monitor everyone simultaneously and even compare results between locations. ThingWorx is not recommended if all you need is a BI solution, it is not a reporting software and it should not be used as it.

Vetted Review
ThingWorx
3 years of experience

Thinworx for the things you want to understand (or at least to watch, to start with)

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Support analytical and monitoring application development for a leading production company. The main task will be to cover industrial IoT solutions. The main task is to design and build reporting processes, mechanism for forwarding data, their combinations in reports and enable visibility in perfomance on the production line level. Initial use case comprises selected shop floor IT systems.

Pros

  • Aggregation of data from production controllers
  • Drill down to details on a one device level
  • Quick monitoring of extraordinary behavior of a monitored component

Cons

  • Until now can not think of any. Data acquisition was a problem initially - solved by connection server and splunk.

Likelihood to Recommend

Using for device tracking on the shopfloor and event monitoring:

- Smooth deployment, easy to couple to devices.

- Easy cooperation with splunk, that we use also.

- Finally after connecting to deviced (machine data logs), quick definition and implementation of application

- Intuitive environment, easy querying.

- Can handle virtually any data type we found.

- And it works in cloud - a major benefit in our setup.

WaterWorX - a platform built on ThingWorx

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We are a specialist systems integrator working in the water sector, developing water and wastewater treatment and distribution system solutions in the industrial, environmental and municipal sectors. I became interested in Thingworx just as the IOT was emerging as a significant transformation technology in industrial automation. I have a background as a senior engineer in the specification of industry 3.0 water monitoring control and automation.

When I first met the Thingworx founding team in late 2011, I was blown away by the performance and concept underlying ThingWorx. As a domain expert, I no longer had to express my requirements in a classical requirements spec, I could develop it in an agile way, continuously improving the data model as my understanding of the application became more sophisticated. The ability to then build a mashup in the same time it took to develop a PowerPoint slide deck was a revelation. I discovered later that I still need an FRS but it became a strategic roadmap rather than customised local solution.

Since those early days, the platform has gone from strength to strength, and now it is past its critical mass and is attracting a strong partner community. As a small, but long-standing partner, I'm confident that the future of our WaterWorX platform will accelerate due to our reliance on ThingWorx to power our smart water applications.

Pros

  • The ThingWorx modeling is simple enough to explain to non-specialists but very powerful in its expression.
  • Mashup builder and analytics utilities are strong and the latest version automates some of the complexity, although I haven't used them yet.
  • As the Kepware tools and libraries have become more integrated, the platform has an unrivaled set of interface solutions.

Cons

  • The MQTT interface needs improvement, its crashed during development of new entities on a frequent basis.
  • The standard time series and trend tools are very basic and dont compare well with Top-end historians but its possible with some relative easy interfacing to use 3rd party applications.
  • Care, forethought and experience is required when building complex applications, it's difficult to delete entities once the network becomes large and complex. N+Maintaining synchronicity between multiple dev and productions systems has to be carefully managed.

Likelihood to Recommend

Well-suited - multiple streams from many data sources, highly scalable application scenarios.

Less appropriate - Large complex one-off process plants with complex logic at the edge.

Easy and simple architecture and deployment tool of IoT platform

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

It is being used to remote monitor industrial printers on the AWS cloud.

Pros

  • Easy to design web pages for special purposes or for customers
  • Easy to configure and manage an IoT device
  • Simple solution for connectivity

Cons

  • Limitation of install edge program on a custom platform such as Windows CE
  • Difficult to manage a complicated system
  • Difficult to use with custom program written in C#
  • Graphical language -- not programming language

Likelihood to Recommend

Good for a quick test of internet of things (IoT) connectivity and for deploying access via the web.