Watsol LIMS an over rated software
Pros
- The concept of Master assay and study assay is interesting.
- The security management can not be considered as an innovation but works correctly.
Cons
- Watson have a lot of things to improve. The software has a old user interface absolutely not up to the current software standard. The backend is even worst.
- The software has a old user interface absolutely not up to the current software standard. The backend is even worst. The system crash regularly.
- The licensing service do not works properly, half of the time we need to restart the licensing server to provide access to new users.
- The process that needs to be used to allow samples analysis a result reporting is rigid and clearly not enough flexible.
- Multiple excel macro were internally created to cover aspect not supported by the software.
- Interface between Thermo Fisher Watson Lims and Thermo Fisher Q Exactive instrument do not works. Watson Lims cannot interface neither with current version of WinNonLin software. This is a major lack.
Return on Investment
- The only positive impact is for client facing. Watson lims is well known in the industry and the purchase of this software increase the credibility of our organization.
- The ROI is a disaster. First: The cost of the software is significantly to high, the user licences cost also contribute in the ROI disaster. Second: The implementation of watson lims significantly decrease our laboratory efficiency.