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Telesoft

Score7.8 out of 10

7 Reviews and Ratings

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What is Telesoft?

Telesoft is a Telecom Expense Management company, offering self-managed SaaS, hosted or a managed service option.

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Who Buys & Uses Telesoft

Telesoft Reviews

What users are saying about Telesoft.
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Managing Telecommunications Expenses Made Easy with Telesoft's TEM Software

Incentivized
Verified User
Employee in Marketing (51-200 employees employees)

Use Cases and Deployment Scope

I'm using Telesoft's Telecom Expense Management (TEM) software in our organization to effectively manage and control our telecommunications expenses, including wireless and wireline services. The software provides real-time visibility and oversight into usage, costs, and contracts, which helps us identify patterns, trends, and areas where cost savings can be achieved. I use the software for basic expense management.

Pros

  • Real-time tracking and analysis of usage data
  • Automation of tedious tasks
  • Customizable solutions
  • Inventory management:

Cons

  • Integration with other systems
  • Mobile device management (MDM) integration
  • Lack of scalability
  • Limited reporting and analytics capabilities

Most Important Features

  • track and analyze usage data in real-time
  • managing invoicing and billing
  • real-time visibility and oversight into our usage, costs, and contracts

Return on Investment

  • Company's overall business objectives
  • cost savings
  • Increase in profitability.

Alternatives Considered

Tangoe Platform

Good choice if you have a good budget

Incentivized
Verified User
Professional in Human Resources (201-500 employees employees)

Use Cases and Deployment Scope

Telesoft is a great tool which can help an organization to lower their cost in terms of IT services, Telecommunications and Billing as well.
Telesoft also provides a 30 day free trial for an organization to access the needs and usage of this tool.
It has been a great tool and very helpful but it eventually depends on the needs of an organization.

Pros

  • Stores all the data of the calls
  • Helps moniter the usage of the calls
  • It provides real-time tracking

Cons

  • Higher prices
  • Provides limited access to the data

Most Important Features

  • Provides good call monitoring system
  • It helps to reduce the telephonic bills and keeps a track of it as well
  • It is very easy to use

Return on Investment

  • It helped to reduce the telephonic bills
  • Great support services are provided
  • Calls can be monitored and we can keep a track of it as well

Alternatives Considered

Calero and Vonage Business Communications

Other Software Used

CEIPAL ATS, iCIMS Talent Cloud, Vonage Business Communications

Reduced operational cost with Telesoft

Incentivized
Verified User
Professional in Sales (51-200 employees employees)

Use Cases and Deployment Scope

It helps large business organizations to minimize the cost of corporate telecommunications, IT services and fixed telephonic bills, cloud licenses etc. It also provides an ease of reporting of small decision making within the organization

Pros

  • Billing services
  • Call and call monitoring is easy
  • Provides report of data usage and calls

Cons

  • More user friendly for new users
  • Pricing is on higher end for mid- sized companies
  • Extraction of reports is complex in nature

Most Important Features

  • Call and call monitoring system
  • Decrease in telephonic bills
  • Increase in operational efficiencies

Return on Investment

  • Reduction in bills of mobile phones and cloud services
  • Better brand placement and customer services as the whole organization is in sync
  • Call monitoring system is good
  • Enhanced operational excellence

Alternatives Considered

FCS Hospitality Operations Management, Exotel and Calero

Other Software Used

Exotel, Calero, greytHR