TrustRadius: an HG Insights company

Techinline Remote Desktop

Score4.4 out of 10

10 Reviews and Ratings

Top Performing Features

-3%

Screen sharing

Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.

Cat avg: 9.3

-4%

Over-the-Internet remote session

Establish secure remote connection with computers outside the network firewall.

Cat avg: 9.4

+7%

Remote management of servers & workstations

Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.

Cat avg: 8.4

-19%

File transfer

Securely exchange files with remote computer without having to use email or FTP.

Cat avg: 8.6

Worst Performing Features

-47%

Access to sleeping/powered-off computers

Remote access and troubleshooting of out-of-band computers.

Cat avg: 5.5

-39%

Annotations

Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.

Cat avg: 6.6

-12%

Session record

Ability to record session for training purposes.

Cat avg: 6.8

Techinline Remote Desktop Features from Reviews

Remote Administration

Remote administration software is used to control a computer from a remote location.

6.7-9%
  • Screen sharing

    Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.

    Category average: 9.3

  • File transfer

    Securely exchange files with remote computer without having to use email or FTP.

    Category average: 8.6

  • Instant message

    Ability for administrator to communicate via instant message with remote user.

    Category average: 7.2

  • Access to sleeping/powered-off computers

    Remote access and troubleshooting of out-of-band computers.

    Category average: 5.5

  • Over-the-Internet remote session

    Establish secure remote connection with computers outside the network firewall.

    Category average: 9.4

  • Remote management of servers & workstations

    Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.

    Category average: 8.4

  • Session record

    Ability to record session for training purposes.

    Category average: 6.8

  • Annotations

    Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.

    Category average: 6.6

Techinline Remote Desktop Features from the Vendor

Remote Administration

Vendor-contributed
  • Screen sharing

    Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.

  • File transfer

    Securely exchange files with remote computer without having to use email or FTP.

  • Instant message

    Ability for administrator to communicate via instant message with remote user.

  • Access to sleeping/powered-off computers

    Remote access and troubleshooting of out-of-band computers.

  • Over-the-Internet remote session

    Establish secure remote connection with computers outside the network firewall.

  • Remote management of servers & workstations

    Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.

  • Session record

    Ability to record session for training purposes.

  • Annotations

    Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.

Additional Features

Vendor-contributed
  • Multi-monitor navigation

  • Unlimited concurrent support sessions

  • Reboot and automatically reconnect

  • Multi-window control

  • Remote screen scaling