TrustRadius Insights for Teamwork.com are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Seamless and Ubiquitous Access: Users have praised Teamwork.com for its seamless and ubiquitous access across various devices, including web browsers, tablets, and smartphones. Many reviewers have found the availability of native apps for Android and iOS to be a valuable feature that allows them to access the software wherever they are.
Clean and User-Friendly Interface: The clean and crisp design of Teamwork.com's user interface has garnered high praise from users. They find it incredibly easy to use, with no formal training required for their user community to adapt quickly. The intuitive and user-friendly nature of the interface contributes to its ease of use.
Feature-Richness: Users appreciate the extensive functionality offered by Teamwork.com, allowing businesses to consolidate multiple project management tools into one platform. Many reviewers mention replacing tools like Microsoft Project, Basecamp, Trello, Asana, LeanKit, and JIRA with Teamwork.com due to its feature-richness. The constant enhancement of the product through regular updates is also highly appreciated by users.
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Teamwork.com Reviews
32 Reviews
Marketing
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One of our biggest challenges was juggling multiple client projects while keeping everything organised and transparent to clients. Teamwork addressed these pain points. With its intuitive interface, we could set up projects in minutes, assign tasks, track time, and monitor progress in a way that kept the entire team aligned.
Pros
Project creation
Time tracking
Task assignment
Task tracking
Project tracking
Cons
UI could be cleaner and less cumbersome
Time tracking feature sometimes hard to access
Task management with comments could be challenging for team members
Likelihood to Recommend
It helps small teams to manage projects, tasks and time schedule.
Hello! Teamwork is used for project management for our company. We manufacture art books that have a very complicated process -- teamwork is able to help with that. It's right now used for our product development team, and gives us a roadmap of the steps needed to complete each process of making a book.
Pros
It's allowed us to see each project zoomed out as well as zoomed in.
We've been able to see the different layers that go into each project.
Cons
I wish I could upload and connect other documents that are part of the project on this platform.
The Gantt chart is the most helpful tool for us, not the rest.
Likelihood to Recommend
For someone who is looking for a beautiful platform for project management where you rely on deadlines and timelines, this is great! However, it's still very limited, and we need to use other tools to make the most out of this. I wish there were more features in Teamwork. The best tool that we use is the Gantt chart, but nothing else.
Our entire organization uses Teamwork Projects internally and to collaborate with contractors for writing, design, development, etc. We have projects set up for each of our clients and are able to build out project templates for each type of service we offer. We really lean on it for time tracking and reporting that time back to our clients--as we typically work on an hourly basis (retainer). It solves lots of potential issues for us, some examples are making sure that everyone can know exactly what they should be working on each day when they get in, knowing when things are in the range of becoming overdue, and being aware of the times when we are spending too few or too many hours on a specific client in a given month.
Pros
Time tracking is exceptional, especially the reporting functionality of it. Being able to mark time as billable vs. non-billable is a huge plus for ad-hoc work.
Assigning tasks to multiple users and attaching followers to specific tasks keeps everyone informed who needs to be. It's nice to have a choice between email and mobile notifications.
The commenting feature is one we use a lot, and it's great that you can attach files and @ mention specific users inside of comments on tasks and subtasks.
Cons
We don't really use the dashboards, so maybe if they were pushed harder by the platform and we saw value in them, we would.
It would be nice to have the ability to do more formatting of text in tasks and subtasks without having the lookup markdown language.
We don't use milestones and are unsure of how that feature could really help.
Likelihood to Recommend
I think it's suited in organizations of all sizes as we haven't seen any real limitations of it in our small business or in some of the larger businesses we've helped implement it in. If a company has a team where some members are full-time, some are part-time, some are in the office, some are out and there are contractors who you never see, this tool is a must. From a stakeholder's standpoint, without it, it would be hard to know exactly what was going on in terms of employee productivity from day to day.
We used Teamwork Projects as our project management and time tracking tool for our marketing agency. It wasn't the tool we used when I first started at the company, but I recommended it after we were looking for ways to improve our efficiency. I had a great experience with Teamwork Projects in the past, so I recommended it.
Pros
User-friendly interface.
Easy to pass tasks on to the next person.
Integrates easily with other software.
Time tracking is convenient.
Cons
The overall look could be improved.
More features could be added.
The card-based board could be improved.
Likelihood to Recommend
Teamwork Projects is great for marketing agencies or any company that deals with multiple clients and has a steady stream of products coming down the pipeline. It might be less appropriate for companies who deal only with fewer large products, or teams of only one or two people. It's more ideal for mid-size companies.
Our web design/development department uses Teamwork Projects to manage our projects where we build new websites, primarily WordPress sites, for clients. It allows us to collaborate externally with clients (gathering assets, collecting feedback, grouping conversations into one place) and internally with all members of the team (tasks, communication, milestones, and assets). It makes all the communication easier since it's centralized in one location, and the tool itself is very easy to use.
Pros
It's easy to upload and view documents, especially when you need to refer back to them later.
It's GREAT to have the chat threads right in the project. I can't tell you how many times I've gone back and searched for a specific client response, and it's way easier than email since the whole team can see it, even if they weren't included in the thread originally (no digging through emails and forwarding them to people who weren't originally included)!
It's really easy to get in there and get started. While we're very familiar with it, each client we introduce to it is new to it, so it's important that they can get started right away and not get tripped up by the tool itself. Teamwork really streamlines the onboarding process--you can literally get started using the tool right away.
Cons
I never use the dashboard view, which isn't necessarily a con, and I don't have specific recommendations, but perhaps there's a way to make that more useful.
Sometimes it gets a little confusing about where a comment is. Did the person comment on a file that was uploaded? A thread? Somewhere else? Even then, though, you can usually search to find it, so that's not a real complaint.
Likelihood to Recommend
It is great for internal communications, but it is especially useful for projects with external clients, particularly if there is a lot of communication, file sharing, and feedback. Sometimes it's just too much for email to handle! Teamwork makes it easy for people to jump in and get the info they need when they need it without being inundated with loads of emails they don't need.
Our entire organization uses TeamWork, and I highly rely on it every single day. We use it to organize clients as well as projects within each client. It helps us track the progress, know what the next steps are, keep communication organized, and track time for billing purposes. There is a bit of a learning curve at first, but once it is implemented it helps things run so much smoother (especially compared to Zoho, Asana, Basecamp, etc.)!
Pros
Teamwork allows you to split up a project by task lists. This helps you see the nitty-gritty of what needs to be done.
Teamwork has a "milestone" feature so that you can see the larger picture and the core steps to take to complete the project.
Teamwork allows you to track time on a task-by-task basis so that you can show clients more detailed reports.
Cons
Although the time tracking feature is great, it doesn't sync with QuickBooks, which complicates things a bit.
Unless you have the setting JUST right, you will get an email about EVERYTHING.
Moving milestones is easy once you learn it, but until then it can be very messy and complicated.
Likelihood to Recommend
If you have a one-off project that only has two or three main tasks, then TeamWork may be a bit too advanced for your needs. If you are working on a medium to large project where there will be several people working on it at different times with 20+ tasks in different categories, then TeamWork is perfect for you! It organizes larger projects so well.
At our company, we use Teamwork Projects to manage all of the tasks for our client accounts, personal tasks and internal tasks. It's being used across our whole organization and helps us keep our projects on-time with project templates, task logic and other project management features.
It serves as a hub for our client accounts as well, where we input client contact information, monthly reports, call notes, attachments sent over from the client. If you look in any of our Teamwork Projects for a client, you're able to see a full timeline of history and hard work which comes in handy if you need to go back to an older client account or need to justify anything with proof!
Pros
Project Features - Milestones, messages, time tracking, billing options, user options, notebooks, useful links, task lists, etc. - Teamwork has many features you can turn on or off for a project to customize it for easy use
Task Editing - Change the dates, recurring times, adding in dependents, etc. is all very easy when using Teamwork Projects
Customizability - From changing the colors to changing what's available on each project, Teamwork gives you the options to make projects very minimal or very complex.
Cons
Customizability can be overwhelming at first - If you're a new Teamwork Projects user, there is a bit of a learning curve to discover where everything is and how to customize your projects for best usage.
Likelihood to Recommend
If you're looking for a robust project management software for your growing small business, my vote is for Teamwork Projects. It helps us manage our small business and our teams internally.
If you need advanced features, like KANBAN boards, GANTT charts, time tracking, billing, etc. in your project management tool, Teamwork is a great option.
I'm personally not sure how it would scale to larger companies where you would need to manage many schedules, just because I haven't experienced using Teamwork at such a scale.
We use Teamwork.com for our marketing department. There are many marketing divisions using the tool in different ways to meet their needs. Our organizational use of the platform grew organically from one team in corporate to a handful and eventually all marketing functions. It serves as the system of record for project-related work. We also manage maintenance or "run" tasks for things like our website, social media teams, creative services and more.
Pros
governance and user access control for partners like vendors and contractors
flexible views using task lists, gant charts and kanban boards
integration with file management systems of record (Box, Drive, Sharepoint, OneDrive)
project portfolios for roll-ups of multiple projects
real-time synchronization between devices (phone to desktop to laptop)
integrations via Zapier
Cons
integration with Microsoft Teams
Gantt chart view is a little tricky to work with
customer success managers could be a bit more proactive
Likelihood to Recommend
Teamwork Projects has been great for social media management and creating templated task lists of repeatable tasks. The threaded conversations on any task, file or message are a convenient way to communicate with context and reduce our reliance on email. We use the Everything board with custom filters for our daily standup and it provides all the information for us to establish expectations and to hold our teams accountable.
We use it to collaborate across the whole organization, but most heavily in the marketing department. It replaces email and Slack for projects/tasks, so we have a way to send and track our requests. The calendar view also gives visibility into our comms, blog, and email schedules, which is great for leadership.
Pros
It's very customizable
There's great user access and privilege admin
Cons
It's not very intuitive for new users
There's not a great simple view to see where a specific project/ task is along the journey (for exec visibility)
Likelihood to Recommend
Very well suited for organizations with freelancers, and who track time/ projects across collaborators. It's less useful for teams who work together closely.
We use Teamwork Projects for our daily tasks and project planning. As a marketing agency, we work with several clients simultaneously, so Teamwork Projects has helped us keep our communications straight within our team and with our clients. Everyone in our company uses Teamwork in some capacity.
Pros
Email notifications. I like that we have the option to send an email notification with task creation and we can also turn that off when we have several tasks being entered at once. No one needs 50 emails related to one project but at least one is very helpful especially for those that do not check Teamwork daily.
Task organization. No project is the same so being able to organize tasks and subtasks and subtasks on the subtasks, is just helpful. We have the control to make Teamwork for our variety of projects.
Customer service. Every time I have had a question on a feature, I get a prompt response. Sometimes there isn't a solution at that time but they let me know if it's on their road map.
Cons
Projects listed in the left panel. All of my team members have access to all of our projects, even if we aren't currently working on it. The project list on the left panel is nice to have for easy access but get very long and can get difficult to navigate. I wish there was a better way to organize those projects or hide some when not in use.
Likelihood to Recommend
I can't think of many instances where Teamwork Projects wouldn't help a team. Even an individual working with clients could use this tool and find it helpful.
