TrustRadius Insights for Tableau Cloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Tableau Online has become an essential tool for organizations across various departments, providing valuable data analysis and visualization capabilities. Users from the Digital Marketing department rely on Tableau Online to accurately track lead and sale counts, as well as credit pass reports. By analyzing campaign performance and identifying areas for improvement, users are able to focus their time effectively and make data-driven decisions. The software also integrates seamlessly with web analysis tools, allowing for incident and defect analysis within the organization.
Tableau Online's strength lies in its ability to provide excellent KPI graphics and executive summaries, making it a valuable tool for data visualization and analysis. Users can easily customize reports to meet their specific needs, and the software also offers live data visualizations, ensuring that users always have access to up-to-date information. Vivint, for example, utilizes Tableau as a platform to centralize lead, sale, and install data, creating custom dashboards that display conversion rates and call center metrics.
Another key use case for Tableau Online is generating daily, monthly, and annual reports in the analytics department. The software provides powerful data insights that help drive business decisions. It is particularly useful for data integration with other software systems, serving as a bridge between data teams and business/product teams by presenting data in ways that stakeholders can understand and use effectively.
Sales representatives also benefit from Tableau Online as they can track their performance and commission through the software. It acts as the front-end to the in-house sales commission system. Additionally, Tableau Online promotes collaboration within organizations by facilitating data sharing and visualization.
The analytics and reporting team extensively uses Tableau Online for automated sharing of reports across various verticals. Similarly, partners of Tableau Software leverage this tool to advise customers on usage, implementation, and support.
Tableau Online has revolutionized product launches by providing dynamic online visualizations that were not possible with traditional presentation tools like PowerPoint. It enables different departments to present complex reporting in a visually pleasing and easy-to-understand manner.
In addition to marketing and sales, Tableau Online finds applications in HR, procurement, trade, security, and other business areas. It helps track the impact of projects, investigate whether design goals are being met, and provides valuable business intelligence through visualizations and exploration of key metrics.
Overall, Tableau Online is a versatile tool that addresses a wide range of business problems and enables organizations to make informed decisions based on data insights.
Our entire organization uses tableau to pull data from our google analytics account as well as internal reports. We have created data spreads, graphs and charts to help us better visualize our sales, website engagement and customer service data. Tableau has become our source of truth for data across all platforms and departments so that we can more easily measure everything from campaigns to coupon usage and spend to sales of both individual items and product categories.
Pros
Pulling in accurate data from multiple sources
Opportunities to visualize data
Multiple users with ease
Cons
More options to customize views of data
better mobile experience
more plug ins for different tools
Likelihood to Recommend
I am probably very likely to recommend Tableau to a colleague or someone from an agency or outside organization we deal with who is looking to find a tool that will help them consolidate and visualize their data. Tableau is mostly user friendly, so it may not be for everyone, but great for those who are looking to be more data driven.
Tableau was being used as a front-end dashboard within my team. It was connected with the database which showed daily sales figures. I built several dashboards for the team, which helped the team answer complex business questions such as daily sales, YoY trends, etc. As of now, it was being used only in my team but was planning to execute and deliver across the organization.
Pros
Tableau has a clean layout and is super friendly in creating custom dashboards.
The option to create custom formulas using calculated fields is really helpful.
It is super easy to connect Tableau with a data source.
Cons
Sometimes it becomes a little difficult to handle null values, but that may be just user case scenario.
More options to represent data should be provided.
Tableau Online does not provide me with an option to sort out with top function. Again, that maybe just user case scenario.
Likelihood to Recommend
Tableau is a great tool for data analytics and data visualization. I have worked with multiple companies and all of them have used Tableau Online for their dashboard. One thing that particularly suited me is how user friendly it is, even for someone who does not have much interaction with Tableau on a day to day basis. I highly recommend Tableau.
Tableau is currently used by our analytics and marketing team. I currently use it for merchandising purchases, it is a great tool to see what items are selling and what the inventory status is all in one. I have filters in the tool that are flexible to what I need and I'm able to merchandise our products online more efficiently.
Pros
What I love about Tableau is that I can filter items by SKU performance. We have tons of items that feature different colors and designs and I am able to see which option is selling the best and provide that information to our buying team.
Being able to see the currently available units, excess and inventory projections has saved me the time when it comes to picking which item I should feature when I am merchandising.
There are many filtering options within the tool so it is easy to personalize data and export results that you need.
Cons
I'm not sure if this is standard for everyone but our Tableau is updated twice a week so the information may not be the most up-to-date possible.
There's no search function in the tool which would help me a lot if I am seeking information about a specific item.
There are frequent software updates which require you to completely reinstall everything.
Likelihood to Recommend
Tableau is really useful for merchandising the website and homepage. If I have no clue what to feature, I can easily open the software and search which categories or items are performing the highest and also make sure I have enough inventory to support it. I guess it would be less helpful if I were searching a specific item because I would have to do a lot of filtering since there is no search capability.
VU
Verified User
Employee in Product Management (Retail company, 201-500 employees)