Custom fields
Users can create custom fields to store additional information on standard and custom objects.
Cat avg: 7.8
Users can create custom fields to store additional information on standard and custom objects.
Cat avg: 7.8
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Cat avg: 8
The software acts as a single source for all customer data and enables users to access that data efficiently.
Cat avg: 8.6
The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.
Cat avg: 7.3
Software provides a broad range of standard and the ability to build custom reports.
Cat avg: 7.5
This includes the ability to plan, track, collaborate and report on tasks.
Cat avg: 8.4
This is the technique of using software to automate certain sales-related tasks.
The software acts as a single source for all customer data and enables users to access that data efficiently.
Category average: 8.6
The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.
Category average: 7.3
This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.
This includes the ability to plan, track, collaborate and report on tasks.
Category average: 8.4
Software provides a broad range of standard and the ability to build custom reports.
Category average: 7.5
This addresses a company’s ability to configure the software to fit its specific use case and workflow.
Users can create custom fields to store additional information on standard and custom objects.
Category average: 7.8
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Category average: 8
The software acts as a single source for all customer data and enables users to access that data efficiently.
The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.
Users can defines salesperson territories based on customer or market characteristics.
Users can track deals and create quotes.
Users can log and track all customer interactions through any channel, including social, email, phone and in-person.
The software allows for sales, territory, lead, order and account management for partners or OEM relationships.
This includes lead generation, scoring, qualification, routing, and nurturing.
This includes the ability to plan, track, collaborate and report on tasks.
Software provides a broad range of standard and the ability to build custom reports.
Users can create reports and dashboards unique to their needs.
Users can create custom fields to store additional information on standard and custom objects.
Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.