Credit Union Review of JHA Symitar
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
Symitar is our core banking platform. We use it service our members in all aspects of their banking. They also integrate well with other 3rd party vendor services that we use such as card services, shared branching and more.
Pros
- quick and easy access to member accounts.
- integrations with 3rd party vendors to enhance our member service experience.
- online, mobile banking and shared branching integration allowing us to serve our members anywhere in the world.
Cons
- Business services modules do have everything we would like.
- Collections modules do not have everything we would like.
- A way to allow users to update their software without them having to have local administrative rights.
Likelihood to Recommend
The system is quick and easy to use for our front-line staff allowing them to serve our members extremely fast. Additional functionality n some modules would allow us to move off some third party vendors and do it within the existing system.
CL
Chico Lusby
VP Technology in Information Technology at CoastHills Federal Credit Union (201-500 employees)
Vetted Review
20 years of experience