Symantec Endpoint Security

Score6.5 out of 10

174 Reviews and Ratings

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What is Symantec Endpoint Security?

Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

Categories & Use Cases

Endpoint Detection and Response (EDR)
Continuous monitoring and response to advanced internet threats by endpoint agents.
Category average: 9.1
Malware Detection
Detection and blocking of zero-day file and fileless malware.
Category average: 9
Vulnerability Management
Vulnerability prioritization for fixes.
Category average: 8.3

Centralized Management
Centralized management supporting multi-factor authentication, customized views, and role-based access control.
Category average: 8.5
Hybrid Deployment Support
Administrators should be able to choose endpoint security on-premise, cloud, or hybrid.
Category average: 8.3
Infection Remediation
Capability to quarantine infected endpoint and terminate malicious processes.
Category average: 8.8

Verified User

Consultant in Information Technology (501-1000 employees employees)

Use Cases and Deployment Scope

We use Symantec Endpoint Security for a long time. It meets all our security needs. Symantec Endpoint Security acts as a one platform for endpoint protection, combining prevention, detection, and response to address modern cybersecurity challenges while aligning with business goals like cost reduction and compliance. It includes antivirus, client firewall and intrusion preventions. With it's device protection, controlling the devices plugged into the end-user machine with the device protection feature is really important in terms of security .

Pros

Restricting USB usage to prevent data exfiltration. With this we stop employees from using unauthorized USB devices.
It blocks malicious email attachments or direct downloads
It's behavioral analysis stop unknown ransomware
Integration with other tools.

Cons

Management Server GUI should be improve
Integration with cloud native applications
It consume lot of end point resource

Return on Investment

There is no blocking when you exceed the license limit. This is very important for us.
One of negative impact is performance lag on older devices disrupts workflows.
Blocking USB based threats (e.g., Autorun.inf) prevents data exfiltration or malware spread.

Usability

Tony Ryan

CIO (Chief Information Officer) in Information Technology at Origin Storage Limited (11-50 employees employees)

Use Cases and Deployment Scope

We use Symantec Endpoint Security to protect our Workstations from the daily threats posed by viruses, malware, ransomware and other cybersecurity attacks. Most of our users are remote and carry their laptops to different offices (both our own and customers) and ensuring that they are protected against the increasing number of threats from outside the business is key. It currently covers around 40 systems.

Pros

Delivers strong protection against cybersecurity threats
AI guidance when creating and deploying policies
Advanced threat detection
A single agent simplifies installation

Cons

The merger with Broadcom has left existing customers struggling for support
Web console is difficult to setup and feels slow compared to others
Consumes significant resources and can cause slowdowns on older systems

Most Important Features

Blocking threats at the system level
Reporting features
Centrally managed

Return on Investment

Has helped keep our systems free from infection
Minimising downtime from viruses

Alternatives Considered

Kaspersky Endpoint Security, Bitdefender GravityZone and Webroot Endpoint Protection

Brett Stone

Network Operations Manager in Information Technology at Cape Air IT Department (501-1000 employees employees)

Use Cases and Deployment Scope

Our company uses Symantec Endpoint Security for approximately 500 Windows-based PCs across our organization. In general, Symantec does what it is supposed to and it detects and blocks attacks at the endpoint level. The Symantec software is very easy going on PC resources and does not seem to bog down the system and simply works.

Pros

Endpoint Security
Blocking Malware
Decent Firewall protection
Centrally Managed software

Cons

The merger with Broadcom ruffled some feathers for sure and was very sloppy. At one point Broadcom/Symantec was going to stop supporting all business customers but they seem to have reversed course and are now offering renewals for existing clients.
No endpoint AV product is 100% effective and occasionally some malware will sneak through.

Most Important Features

Endpoint Security, blocking threats
Centrally managed installs
Nice reporting features.

Return on Investment

Symantec has kept our PC's free of viruses for over a decade now

Alternatives Considered

Panda Systems Management, Malwarebytes Endpoint Protection and McAfee Advanced Threat Defense

Other Software Used

McAfee Advanced Threat Defense, Avast Business Antivirus, Kaspersky Endpoint Security, Cisco Endpoint Security Analytics, Panda Security for Desktops

Earl Foggs

Computer and Information Systems Manager in Information Technology at TelAffects LLC (201-500 employees employees)

Use Cases and Deployment Scope

Our primary use case for Symantec Endpoint Security is threat intelligence and endpoint protection. Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it. It is somewhat more than just an antivirus, it also included a firewall that operated in addition to the Windows or Mac firewall.

Pros

Pc Protection
Server Protection
Network Protection

Cons

Live Updates needs a revamp
More Data provided from agent on Pc
Simplify Website

Most Important Features

Access Controls
Incident Management
Access Permissions

Return on Investment

(Positive) Prevents Network Intrusion
(Positive) Prevents Ransomware
(Positive) Overall saving us money from getting hacked

Other Software Used

RingCentral MVP, Salesforce CMS, Microsoft Windows

Sean Muller

IT Security Manager in Information Technology at Paraco Gas Corporation (501-1000 employees employees)

Pros

Behavior analytics to detect malware
Overall protection from malicious software and connections from the outside
Centralized reporting to ensure quick remediation of issues

Cons

The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
It seems the whitelisting on the cloud platform could use some work.

Most Important Features

Antivirus
Behavior analytics
Reporting

Return on Investment

Symantec [Endpoint Security] cost 50k less than other options while providing similar benefits over the last year
Cylance conflicted with Symantec [Endpoint Security] and Cisco Umbrella Client (All 3 at the same time) causing us to rebuild many desktops
Symantec [Endpoint Security] made it easy to detect where issues were and repair them