Symantec Endpoint Security Professional, Scientific, and Technical Services Reviews & Insights

Score6.3 out of 10

174 Reviews and Ratings

Community insights

TrustRadius Insights for Symantec Endpoint Security are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Central cloud console architecture: Users have found the central cloud console architecture of the product to be a great feature, providing a single point of control for managing security. This pro was mentioned by several reviewers and highlights the convenience and efficiency of having all security management functions centralized in one place.

Fast response to breaches: Reviewers appreciated the fast response from the product in the event of a breach in the servers, indicating that it is effective in detecting and responding to threats. This pro was mentioned by multiple users, emphasizing the product's ability to swiftly identify and address security incidents.

Protection against spyware and viruses: The product's capability in safeguarding against various types of malicious software, including spyware and viruses, received positive feedback from users. This pro was mentioned by several reviewers, indicating that they value the comprehensive protection provided by the product against these common threats.

Symantec Endpoint Security Reviews

18 Reviews

Professional, Scientific, and Technical ServicesLaw Practice2Architecture & Planning1Information Technology & Services12Marketing & Advertising1Computer & Network Security2

Excellent EndPoint Security

Rating: 9 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Symantec Endpoint Security for a long time. It meets all our security needs. Symantec Endpoint Security acts as a one platform for endpoint protection, combining prevention, detection, and response to address modern cybersecurity challenges while aligning with business goals like cost reduction and compliance. It includes antivirus, client firewall and intrusion preventions. With it's device protection, controlling the devices plugged into the end-user machine with the device protection feature is really important in terms of security .

Pros

Restricting USB usage to prevent data exfiltration. With this we stop employees from using unauthorized USB devices.
It blocks malicious email attachments or direct downloads
It's behavioral analysis stop unknown ransomware
Integration with other tools.

Cons

Management Server GUI should be improve
Integration with cloud native applications
It consume lot of end point resource

Likelihood to Recommend

A file often exploited by malware to auto-execute malicious code when USB devices are plugged in. When a USB device is connected to an end-user machine, we need to blocking the Autorun.inf file. This was done using Symantec Endpoint Security in an extremely easy way. As a result, a significant security risk was eliminated.

Verified User

Consultant in Information Technology (Information Technology & Services company, 501-1000 employees)

Vetted Review

10 years of experience

Trustworthy and Effective

Rating: 10 out of 10

Incentivized

June 1, 2023

Use Cases and Deployment Scope

We are using this product for more than 90K users worldwide, and we are working in a team to support our client. The main issue is that some end-user devices show offline, so it's difficult to troubleshoot remotely. This product does its job for HI policy, using this feature, we are able to fetch complete reports of end devices.

Pros

SONAR
HI
Application control
Network Firewall
intrusion Prevension

Cons

Devices Offline issue
SEP install failed remotely
Connectivity issue
Signature update required

Likelihood to Recommend

It has been able to detect and prevent malware, as well as warn us quickly when it has found malware.
Sometimes you will face device offline issues so required to troubleshoot manually and during remote installation you will face installation failed issues if there is any other third-party tool file present in the directory.

Verified User

Engineer in Information Technology (Information Technology & Services company, 201-500 employees)

Vetted Review

2 years of experience

Symantec Endpoint Security good for small to med businesses.

Rating: 8 out of 10

Incentivized

May 20, 2022

Use Cases and Deployment Scope

We have it installed on our server and workstations to help protect against viruses and malware. The installation and deployment process was quick and easy. The server-side program allows for easy deployment and updates to all the workstations which is a huge time saver.

Pros

Real time - virus scan
Real Time - firewall detection
Real time - anti-malware

Cons

price point, it would be nice if the per user license was a little cheaper
Can be a pain for end users when trying to install new application on their workstations
We have had some issues with using the program along with drive encryption

Likelihood to Recommend

It's easy to set up and deploy on both the servers and workstations. The price point is a little high and we have had some issues installing 3rd party software, but the product is worth it.

Verified User

Professional in Legal (Law Practice company, 1-10 employees)

Vetted Review

4 years of experience

SEP, wonderful end point security but is clunky web console.

Rating: 7 out of 10

Incentivized

April 19, 2022

Use Cases and Deployment Scope

We activated Symantec endpoint to secure our servers through anti-malware that prevents attacks on our systems and minimizes our server vulnerability. It also detects breaches in our servers and provides an automated resolution response. It provides us with a single simplified cloud console architecture that has made governance simple and reinforces our general security endpoint stance. Automated intelligence has really been effective in fortifying and managing our APM.

Pros

Has a single centralized cloud console architecture.
Fast responses when there is a breach in the servers.
Great protection against spyware and viruses.

Cons

Since its acquisition by Broadway, Symantec has become sloppy with a messy web console.
Its RAM usage is more than we'd normally prefer leading to the sluggishness of some of our applications.

Likelihood to Recommend

Symantec endpoint has wonderfully centralized cloud console architecture that we are able to fine-tune to our preferences. It has great anti-malware and anti-virus. However, the anti-malware is not totally effective. There was a time the Trojan Horse Virus was made through our architecture and we didn't detect it leading to a few systems crashing down.

Verified User

Engineer in Information Technology (Information Technology & Services company, 10,001+ employees)

Vetted Review

7 years of experience

Symantec equals Security and Peace of Mind

Rating: 10 out of 10

Incentivized

April 13, 2022

Use Cases and Deployment Scope

Our primary use case for Symantec Endpoint Security is threat intelligence and endpoint protection. Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it. It is somewhat more than just an antivirus, it also included a firewall that operated in addition to the Windows or Mac firewall.

Pros

Pc Protection
Server Protection
Network Protection

Cons

Live Updates needs a revamp
More Data provided from agent on Pc
Simplify Website

Likelihood to Recommend

In our company, we use it for all the employees. Our IT department has full control over the adjustments of all the installations. Employees don't need to worry about scheduled scannings, updatings, fine tunning or anything else. It's pre-installed on all the machines and is there to protect, not to disturb. It's awesome!

Earl Foggs

Computer and Information Systems Manager in Information Technology at TelAffects LLC (Marketing & Advertising, 201-500 employees)

Vetted Review

4 years of experience

Why I still think Symantec Endpoint Protection is the best Endpoint protection on the market, (Even though Broadcom is ruining it!)

Rating: 5 out of 10

Incentivized

December 31, 2020

Use Cases and Deployment Scope

We use it in our own and MSP practice supporting 500 clients around the globe with over 25K endpoints and servers. SEP combines with NACS gives us a last line of defense against malware of all types. We have NEVER had an endpoint compromised by an7y malware in over 11 years of deployment. It has done it's job perfectly, every time.

Pros

Central Console on Prem or in the cloud
Works with everything
Zero Day protection is best in the industry because of their huge sensor net and rapid remediation.
Available on all major platforms, Microsoft, Linux / Unix, and Mac
Outstanding flexibility in configuring group and individual policies for all aspects of the product.
Support, PRIOR to Broadcom was simply superb. Now it is just average.

Cons

Partner Support
Product Support
Have someone other than Broadcom own and develop the p[product. Broadcom would have to improve 1000% just to be awful.

Likelihood to Recommend

Again, my issue is not the product, it is Broadcom. It is excellent in mid sized, and multinational business. It is too expensive for the smaller businesses since Broadcom has eliminated SKU's. It is a superb endpoint protection product with excellent centralized management features. When combined with Network Access Control Suite, it provides the perfect solution for on prem and remote workers.

Drew Moen

CEO / CTO in Corporate at StratServ (Information Technology & Services, 501-1000 employees)

Vetted Review

Reseller

10 years of experience

SEP's glory days are behind it, consider other products

Rating: 3 out of 10

Incentivized

December 19, 2020

Use Cases and Deployment Scope

Symantec Endpoint Security is being used across our organization as the main end point protection product for preventing viruses and spyware. It's installed on every end point in the organization Symantec offers a client for, desktops and laptops running windows, servers running Windows and LINUX and a few MACS.

Pros

Prevents Virus
Prevents Spyware

Cons

Management UI is Outdated and Complex to Use
Removing End Points Completely is time consuming and diffcult
Support in general is tribble, very difficult to get any complex technical problems resolved

Likelihood to Recommend

Symantec Endpoint Security is well suited for a small organization with a limited number of end points, once you get into the 100's of endpoints the weaknesses in the management tools become clear. It does do a decent job at protecting end points from viruses and spyware, assuming your able to get the endpoints installed correctly.

Verified User

Engineer in Information Technology (Information Technology & Services company, 201-500 employees)

Vetted Review

6 years of experience

Symantec Endpoint Security--the good the bad and the ugly

Rating: 8 out of 10

Incentivized

December 18, 2020

Use Cases and Deployment Scope

We use Symantec Endpoint Security organization-wide with a central administrating server. That way you have an easy overview of all the resources in the network and their security level, as well as the ability to handle all the administration centrally. You can see if a computer needs updating, if there was an attack, what the attack was, and how it was handled.

Pros

Protects from viruses
A firewall to monitor network activity
Blocks USB devices

Cons

Too many changes in the software
Make it cheaper
Heavy on resources

Likelihood to Recommend

I think that Symantec Endpoint Security is an overall well-performing security suite. It protects from known and not yet known malware including viruses, trojan horses, spyware, worms, zero-day vulnerabilities, ransomware, and more. It also protects the entire network by means of a very comprehensive firewall, and all that can be controlled from one single interface.

Verified User

C-Level Executive in Information Technology (Information Technology and Services company, 51-200 employees)

Vetted Review

3 years of experience

The end of your search for an Endpoint Protection!

Rating: 10 out of 10

Incentivized

December 15, 2020

Use Cases and Deployment Scope

This product, Symantec Endpoint Security is deployed all throughout our company worldwide. It has been a great product in that there have been no issues with performance and conflicts with other security applications we run. This has been one of the better applications we have used and it gives us a piece of mind when it comes to endpoint security. With most secuirty issues coming from the endpoints these days it is nice to know we have a rockstar in our defense arsenal.

Pros

Easy to configure and push out to your endpoints.
Little impact on resources on machines.
Great backend support should you need it.

Cons

Some issues with Macs if you have those in your environment.
Some of the configuration portion could be better explained.

Likelihood to Recommend

From a small company to the largest enterprise corporation Symantec Endpoint security will work for you. This endpoint software will give you piece of mind that all of your mobile devices will be well protected. This is especially true in the new Covid remote workforce we are experiencing. From easy to set up to great support this is the product to check out.

Eric Krueger

North America IT Field Services Manager in Information Technology at Sitehands (Information Technology & Services, 501-1000 employees)

Vetted Review

5 years of experience

View profile

EndPoint Protection: The Last Great Hope

Rating: 6 out of 10

Incentivized

November 6, 2019

Use Cases and Deployment Scope

Symantec EndPoint Protection is the Anti-Virus solution we utilize ourselves and push to our clients.

Pros

Symantec Manager installed on the server communicates with the other Symantec AV programs installed on the workstations.
The Manager also keeps track of which machine may be outdated and needs to be updated.
The Manager will alert us if the Client becomes Overdeployed where we will sell additional licenses for compliance.

Cons

Definitely in the Sales Department. Ordering SEP New Installs or Renewals can be cumbersome.
Too much red tape to muddle through just trying to renew licenses.
Renewal/New Install ordering should be made a lot easier.

Likelihood to Recommend

It is well suited for Clients large enough to utilize a server to house the Manager. Once installed and kept up to date the programs work very well. Where its not suited for are those smaller businesses that use a basic PC as a server or don't even use a server to house the manager.

Mike Hernandez

Operations Manager at BNB Technology (Information Technology and Services, 11-50 employees)

Vetted Review

Reseller

3 years of experience

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