Symantec Advanced Threat Protection Reviews & Insights

Score9.1 out of 10

66 Reviews and Ratings

Community insights

TrustRadius Insights for Symantec Advanced Threat Protection are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy-to-use Management Console: Many users have praised the product for its fully centralized and very easy-to-use management console, which has greatly helped them in maintaining total control over their systems.

Reliable and Effective Protection: Several reviewers have commended the product for providing reliable and effective protection against network or endpoint risks. They appreciate the real-time detection capabilities that allow them to quickly identify and respond to potential threats.

Intuitive Interface: The intuitive interface of the product has been highlighted by many users as a major advantage. Its user-friendly design makes it extremely easy to navigate and use, saving users time and effort in managing their security measures.

Symantec Advanced Threat Protection Reviews

14 Reviews

Symantec ATP is a great offering for medium and larger business looking to control their own Network protection.

Rating: 9 out of 10

Incentivized

July 14, 2021

Use Cases and Deployment Scope

We use Symantec ATP as our one stop shop when it comes to proactive monitoring of our network, email, and internet traffic. The whole organization uses it even if they are remote (for work/VPN related traffic). It allows us the peace of mind to know we have an enterprise and industry standard incident management tool to use both proactively and in the case of an incident.

Pros

The incident management piece is the heart and soul of the product. A single area where all data in relation to network and email protection is available.
Works well in conjunction with the standard Symantec Endpoint product.
URL Protection is advanced and very helpful
Technical support is great and definitely the best I have ever seen for a "anti-virus" type product.

Cons

The interface can be a little wonky at times and can slow to a crawl when trying to do too much.
Having to manually (or use another tool such as Symantec Enterprise Manager) to upgrade the endpoints is not the best way to implement clients.
Pricing for purchase and upgrade is a little strange and takes more thinking than it should.
They were recently purchased by Broadcomm and the new regime has been making some changes that appear to be more for larger customers.

Likelihood to Recommend

I think Symantec ATP is more of a medium or large-scale product where a company has a lot of endpoints. It is burdensome for smaller companies with limited IT support to try and get the product up and running. In addition I feel the new own, Broadcomm, is also trying to angle their product more to the large customer base. A medium or large scale customer in the need of end-to-end protection for their network really cannot go wrong with the product once configured correctly.

Verified User

Manager in Information Technology (51-200 employees)

Vetted Review

5 years of experience

Tried and True Endpoint Portection

Rating: 6 out of 10

Incentivized

May 24, 2021

Use Cases and Deployment Scope

We are currently using Symantec Advanced Threat Protection in our corporate headquarters for both our test and production environments for both servers and client workstations as well as some of our other locations throughout the globe. This product gives us endpoint protection for all of your devices.

Pros

Easy to configure and deploy to client workstation.
Has a small footprint of the endpoint resources.
Effective solution for real time threat management.
Virus Scans are efficient and easily customizable.

Cons

Upgrading clients can be troublesome.
Admin portal lacks an up to date feel.

Likelihood to Recommend

Symantec has been the product from which others try to emulate for years. The ease of use and reliability is second to none but I am still worried about the Zero Day attacks that the new EDR cloud solutions tout is a better feature. We have a great deal of issues with keeping the clients up to date, especially since COVID-19 kick in our remote work policy. This made management of our endpoint devices rather difficult to keep up with.

Kevin McCusker

Global Information Technology Manager in Information Technology at EVAPCO, Inc. (1001-5000 employees)

Vetted Review

10 years of experience

View profile

Easy to use, scalable solution. Ideal for protecting the network and endpoints.

Rating: 8 out of 10

Incentivized

May 8, 2021

Use Cases and Deployment Scope

Symantec Advanced Threat Protection is currently used at the level of various departments of the organization. It is an easy software to use and implement and has a fairly simple maintenance; that is why we use it to keep our network protected against the presence of advanced attacks. One of its most relevant and helpful characteristics for us is that it allows us to easily manage incidents in the internal network. This is thanks to the fact that it provides us with information about them in great detail. It is also key in the protection of our end points.

Pros

It provides a fully centralized management console that is very easy to use, which is a great help to keep total control .
It provides a reliable and effective protection which helps to detect in real time the risk of the network or the endpoints.
It allows the detection and response of threats more quickly thanks to its powerful artificial intelligence.
Its interface is intuitive so it is very easy to use.
It is ideal for remote connections, because it has the protection of endpoints (malicious Wi-Fi networks, VPN).

Cons

It is not very light software so sometimes the performance of the devices drops.
It does not work quickly in the presence of many endpoints.
If you have a large work station, its value can be somewhat high.
Its virus scan is not suitable for old systems.

Likelihood to Recommend

It is valuable software for when it comes to a large or medium organization, since it helps to protect the endpoints, but as the number of servers increases its value increases. However, it is important to keep in mind that when it comes to low end devices, its protection can affect their performance. This is because it is not a software with a very light agent.

Emma Jones Smith

Senior Software Engineering in Research & Development at Coupa Software (1001-5000 employees)

Vetted Review

2 years of experience

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The all-in-one solution for your protection against digital threats

Rating: 7 out of 10

Incentivized

April 30, 2021

Use Cases and Deployment Scope

Symantec Advanced Threat Protection is easy to use and implement, even in a moderately size digital environment such as in our company. We use it throughout our internal network to secure our network and ensure compliance with various security standards. It gives us a great overview of the total network infrastructure of our company and the associated threats/issues.

Pros

It has a good overview and it is easy to dig down into specific assets
The set-up was quite easy
The admin GUI is very clear

Cons

It can be hard to set up automated remediations to repeated threats
Depending on the device, it will incur some performance penalties
Updates are not automatic

Likelihood to Recommend

Symantec Advanced Threat Protection is especially well suited for very large network infrastructures, especially in critical sectors where downtime/vulnerabilities much be avoided at all costs. It is mostly suited for Windows devices, but other OS'es are supported to a certain degree. For smaller scale operations, the initial costs and the advanced nature of the application makes it too big to use.

Dylan Eikelenboom

Security Officer in Information Technology at IXON Cloud (51-200 employees)

Vetted Review

1 year of experience

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Symantec is a trusted name for an edge to edge user and network protection solution

Rating: 8 out of 10

Incentivized

April 30, 2021

Use Cases and Deployment Scope

Symantec Advanced Threat Protection is currently being used in various organizations and departments. In most cases, it is being used as an endpoint threat detection and protection tool to prevent unwanted and unauthorized access from external networks into the network and onto end points such as personal devices.

Pros

Uses Symantec's vast experience in threat protection
Symantec's global presence and information sharing
Large customer base results in knowledge of potential threats at infancy stage

Cons

As in most software, it can always be easier to use for non-technical clients
When it comes to security, detection speed is key and can never be fast enough
For some end users, the application itself can be slow to respond

Likelihood to Recommend

Symantec is my favorite and most recommended threat protection solution and has been recommended to others countless times.

Symantec offers a wide variety of solutions that are suited for personal at home use, enterprise use and global organizations with large networks and worldwide presence.

Verified User

Contributor in Information Technology (10,001+ employees)

Vetted Review

10 years of experience

Ensuring protection of official data with Symantec

Rating: 8 out of 10

April 29, 2021

Use Cases and Deployment Scope

It;s being used by one country division. Day to day connectivity and devices that we connect to our windows machine.
Also filters spam/phishing mails which could have broader impact. It's in "always on" mode and very rarely it needs manual intervention.
Till now with my personal experience I have seen 10+ occurrences where Symantec has proven worth.

Pros

Almost no manual intervention.
"Always on" mode detects threats from every device connected.
Covers multiple interfaces, mail, web browsing, downloads, new memory device.

Cons

Could be more informative about threats observed.
Could warn about probable method which could lead to threats.
If during bring-up some tips could be shared.. as 1 line read better.

Likelihood to Recommend

It's covering most of the security threats for day to day office work. Can trust and use doubtful devices on office laptops as it's not allowing any permission without scan. Although it's less interactive, it could improve on that and maybe providing security tips during boot up or when connecting any device to laptop.

Verified User

Employee in Information Technology (10,001+ employees)

Vetted Review

Symantec Review

Rating: 7 out of 10

Incentivized

September 1, 2020

Use Cases and Deployment Scope

Symantec Advanced Threat Protection is used as our anti-virus program. It is on machines across the organization, but mostly utilized by the information security and systems teams at our company. It helps us keep our systems and computers safe and the maintenance in Symantec has been fairly simple. It addresses the issue of having potential threats on the network going unseen.

Pros

Easy to learn the tool.
Easy to maintain.
Easy to deploy.

Cons

Better user interface would be a nice improvement.
Automatic upgrades.

Likelihood to Recommend

It is well suited in most corporate environments that want an easy to maintain anti-virus program. The only major drawback we experienced was not having the ability to easily interact with the UI. Some other AV programs have more straightforward graphics and management panels. However, overall it did a great job at protecting the company.

Verified User

Analyst in Information Technology (1001-5000 employees)

Vetted Review

1 year of experience

Best solution to remove malware

Rating: 9 out of 10

November 7, 2019

Use Cases and Deployment Scope

We have managed to address issues such as having a constant security in my computer and system during its time of use and I can also differentiate and eliminate threats as it has done in my system since its installation. My organizer is faster since Symantec cleans and keeps my system one hundred percent protected, detects any threats and automatically discards them without any problem. I can be calmer because I have the effectiveness of its protection, my software is always clean and without any risk of being damaged. The greatest benefit obtained has been the maximum protection of all our equipment from hackers or viruses.

Pros

What I love about Symantec is its advanced security.
It makes my system and devices active and without any threats.
It allows me to have conversations with any other users who use this same protection system to help each other and learn about the handling.
With its functionality I can eliminate any image that I have had for a long time, just by applying the touch and release option that ends with any risk that I get from any hidden image in the system.
Its speed at the beginning of the session is correct because it acts directly with the system operators.
It is reliable since I activate the product through messages and my computer IP, and it is effective and functional, it is of excellent execution and protection once it is already installed on the computer.

Cons

What I dislike about Symantec is the form of scanning that does not cover a certain amount when registering vulnerabilities and attackers.
Feasibly protect the computer system by giving the user peace of mind for its extensive security and durability.

Likelihood to Recommend

Its protection of our equipment is effective and it can be executed without any problems for the users of my company. It can be used by anyone who wants to obtain it, excellent security software. I recommend it 100%, it's very reliable.

Wallis Riaño

Senior Software Development Engineer in Engineering at Airbus (10,001+ employees)

Vetted Review

5 years of experience

View profile

A very well made and customizable product that performs well, but has an outdated management

Rating: 7 out of 10

Incentivized

June 29, 2019

Use Cases and Deployment Scope

We have implemented Symantec's AV as a means to protect against virus and malware security issues. It's deployed at a number of our customer sites and, for the price, really has a great history of doing a good job.

Pros

It seems to be very good at protecting us from threats. We don't have users who are doing stupid things or anything, but we have never had a severe compromise.
The management is pretty easy (we are using the on-prem version), it's full of the ability to see what's going on and customize things.
The client runs without much issue, and without users' knowledge or involvement.

Cons

I don't like that I have to maintain the client and keep it up to date. Updating the client is not a very easy process.
Deploying the client could be easier. They have a deployment tool, but it doesn't really get to all PCs, which means I still have to manually deploy it.
Because the product has so much customization, it can also be very difficult to set up and understand.

Likelihood to Recommend

I think it would be best suited for an enterprise level environment where you have dedicated onsite IT staff able to check it, manage it, and update it daily.

Andrew Bouwhuis

Network System Administrator in Legal at LANprofessionals (1-10 employees)

Vetted Review

6 years of experience

Good for protecting the system and the machine all in one company!

Rating: 10 out of 10

Incentivized

May 2, 2019

Use Cases and Deployment Scope

Symantec Advanced Protection Threat Protection is a program used across the whole Alcoa Company for all departments and areas, including HR and the Finance department. With this program, it is possible to solve most problems like malware and virus. The software can protect and control the machines from all employees.

Pros

Fast process.
Easy to protect the machines.
The program can protect from malware of the system and services too.

Cons

Improve the protection of the system in all areas.
The employees are now safer and relaxed about security.
The company now has more protection in the data and information.

Likelihood to Recommend

With Symantec Advanced Threat Protection you can protect machines, the system in the cloud, communications, videos, and important information (secret information) from people that have the intention to of stealing it. One thing that I do not like is the price. It is a wonderful program with a lot of benefits, but it is very expensive when we compared it with other companies in the market.

Luciano Rios

Accounting analyst in Finance and Accounting at Alcoa (10,001+ employees)

Vetted Review

1 year of experience

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Best solution to remove malware

Rating: 9 out of 10

November 7, 2019

Use Cases and Deployment Scope

Pros

What I love about Symantec is its advanced security.
It makes my system and devices active and without any threats.
It allows me to have conversations with any other users who use this same protection system to help each other and learn about the handling.
With its functionality I can eliminate any image that I have had for a long time, just by applying the touch and release option that ends with any risk that I get from any hidden image in the system.
Its speed at the beginning of the session is correct because it acts directly with the system operators.
It is reliable since I activate the product through messages and my computer IP, and it is effective and functional, it is of excellent execution and protection once it is already installed on the computer.

Cons

What I dislike about Symantec is the form of scanning that does not cover a certain amount when registering vulnerabilities and attackers.
Feasibly protect the computer system by giving the user peace of mind for its extensive security and durability.

Likelihood to Recommend

Wallis Riaño

Senior Software Development Engineer in Engineering at Airbus (10,001+ employees)

Vetted Review

5 years of experience

View profile