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Swrve Reviews and Ratings

Rating: 8 out of 10
Score
8 out of 10

Community insights

TrustRadius Insights for Swrve are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users commonly recommend Swrve for its ease of use, excellent support throughout the integration process, and the ability to increase key performance indicators (KPIs) and leverage a variety of features. They suggest involving developers early on to explore the possibilities of the software beyond messaging and A/B testing. Additionally, users recommend allowing ample time to familiarize oneself with the platform before using it in a real-world setting. It is worth noting that cost may not be a determining factor when deciding whether to use Swrve.

Reviews

2 Reviews

Swrve will bring your app communications to life!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We are using Swrve for our mobile app analytics and communications; mostly focused on push notifications. It enables us to communicate with our app users, via pushes and in-app messaging. Swrve is used by the Digital Marketing Team and the Technology team.

Pros

  • Easy user interface, with a great WYSIWYG for content creation.
  • Simple implementation.
  • Integration with Oracle Eloqua

Cons

  • Ability to customize the main dashboard

Likelihood to Recommend

Swrve is a very user-friendly solution for mobile app communication needs. Thein-app communication templates make creating content and messages very quick and easy to do.

VU
Verified User
Director in Marketing (51-200 employees)
Vetted Review
Swrve
1 year of experience

Current leader in Segmentation, A/B, & CRM

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We used Swrve for light analytics, segmentation, CRM implementation of email, CRM implementation of serving versions of in-game configurations to players.

Pros

  • Setting up and managing multivariate tests
  • Applying segments/cohorts set up for one campaign or test to another
  • Serving different config data files to different player segments

Cons

  • The web interface is a bit clunky
  • Some of the SDK quirks lead to difficult implementation if you're doing anything non-standard
  • It's not cheap

Likelihood to Recommend

If you're looking for mobile segmentation, CRM, multivariate testing, then Swrve is the way to go. It's not a great analytics platform, but it's improving on that front.

VU
Verified User
Strategist in Product Management (501-1000 employees)
Vetted Review
Swrve
2 years of experience