TrustRadius: an HG Insights company

What is Surfboard?

Surfboard headquartered in London offers tools for customer service teams to provide betterservice while improving team culture. Surfboard builds schedules to ensure users are on track to hit service targets while also working to reduce fatigue by rotating surfers to different tasks throughout the day. Users can create and customise activities for everything the user's team works on, from service to admin and development. Surfboard does the hard work to schedule activities at the right time to prevent queues and backlogs.

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