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SupremeViewer

Score8.9 out of 10

4 Reviews and Ratings

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What is SupremeViewer?

SupremeViewer is a lightweight Remote Desktop Access software with a free option, that allows to connect and control a computer from a remote location. It is used for variety of purposes, including: screen sharing, file transfer, and remote desktop control.

The software consist of two parts: client (SupremeViewer Client) and server (SupremeViewer Server). The users install SupremeViewer Client software on their devices to connect to host computers where the SupremeViewer Server is installed. This allows them to work or manage files as if they were physically present at the remote location. Having separate client and server is more secure and useful for companies that prohibit installing software that allow inbound connections to the company infrastructure. If the local computer is used only to access remote hosts there is no need to allow access from the outside world.

Users can choose to install the software and allow unattended access to the remote computer or just run it in "one time use" mode, without installation and without administrative privileges. The setup is designed to be navigable for non-technical users.

SupremeViewer is a free for personal and small business use, without any session time limitations.
According to SupremeViewer, many remote access products claim that they are free, however there are hidden restrictions that are quite annoying. For example they drop the session after a certain period of time, they monitor the software overall usage and after a period of time they do not allow free usage at all. This sometimes happens unexpected and without a warning sign. SupremeViewer states their free option does not pose any restrictions during the entire period of usage.

Categories & Use Cases

Media

SupremeViewer Server, which allows remote access to the computer where it is running/installed. SupremeViewer Server authenticate users by providing ID and Password. Once the remote software is installed, the users can connect and work on these computers at any time.
SupremeViewer Client. This allows users to connect and interact with remote computers and servers located anywhere in the globe via internet. The users can install or run this application on their local computer and use it to connect to a remote computer where the SupremeViewer Server is installed.
the Installation and setup of unattended access to the remote device — this option requires to install a lightweight application on the remote computers. Once the remote software is installed, the users can connect and work on these computers at any time.
the "run only" option, that lets the user troubleshoot a remote computer through an on-demand remote session, with no software installation required. It allows temporary remote access, without having administrative rights on the remote computer.
an active remote session in SupremeViewer.
SupremeViewer - active remote session.

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Key Features

Learn about the best (and worst!) features SupremeViewer has to offer, as determined by TrustRadius' reviewers.
Based on 4 ratings of SupremeViewer's features
View all features

Top Performing Features

  • Screen sharing

    Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.

    Category average: 9.3

  • File transfer

    Securely exchange files with remote computer without having to use email or FTP.

    Category average: 8.6

  • Over-the-Internet remote session

    Establish secure remote connection with computers outside the network firewall.

    Category average: 9.4

Areas for Improvement

  • Instant message

    Ability for administrator to communicate via instant message with remote user.

    Category average: 7.3

Reviews

What users are saying about SupremeViewer.
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Remote Desktop application that you can use both when needed and for everyday work.

Verified User
Employee in Customer Service (11-50 employees employees)

Use Cases and Deployment Scope

Basically I am working from home. I am using SupremeViewer to connect to our customers and do cleanup and maintenance tasks such as: - Running Windows self diagnostic tools that checks the hardware. - Checks if Windows needs updates. - Running cleaner tools like Ccleaner. - Running system file checker. All the staff could take couple of hours or the whole day. I am glad that I am able to do all these things remotely.

Pros

  • Secured Remote Desktop all over the world
  • Fast and easy install. Support options: one time run mode or unattended access.
  • File Transfer

Cons

  • Remote File Printing

Return on Investment

  • Increased Productivity
  • Cost Savings
  • Time Savings

Alternatives Considered

TeamViewer

Other Software Used

CCleaner, EaseUS Data Recovery Wizard Free, Tenorshare UltData for Android

Real free Remote Desktop Alternative

Verified User
Employee in Customer Service (11-50 employees employees)

Use Cases and Deployment Scope

The general duties I have to perform in the company as a remote support engineer include training of colleagues how to work with the company software (installing/uninstalling), diagnosing technical problems, upgrading applications and checking workstation performance. We are still using SupremeViewer and we can say that it is a great choice for companies as ours.

Pros

  • Remote Access
  • File Transfer
  • Quick and easy to use
  • Getting Screenshots for Analysis
  • Live chat during remote sessions
  • Multiple sessions to one server

Cons

  • You should try it

Return on Investment

  • Make users happy
  • Don't waste time in transport
  • Quick and Easy

Alternatives Considered

TeamViewer

Other Software Used

Oracle VM VirtualBox, Adobe PhotoShop

Best Free remote access software

Vivian Zilberth
System Administrator in Customer Service at ABV Computers (11-50 employees employees)

Use Cases and Deployment Scope

In our company I am using SupremeViewer for remote assistance to our customers.

The services that we are offering remotely are:

1. Resolving software issues and incompatibilities.

2. Installation of a software product to the customer's order.

3. Virus removal, spyware, adware and other malware removal.

We perform comprehensive software prevention of a computers.

Pros

  • Remote assistance and remote control.
  • File Transferring
  • Simple to use
  • Easy installation
  • Run only option without installation

Cons

  • Supports only Windows

Return on Investment

  • By using SupremeViewer we actually save on shipping costs and time.

Other Software Used

AVG AntiVirus Business Edition, Oracle VM VirtualBox, EaseUS Data Recovery Wizard Free

Software you must try

Verified User
Administrator in Customer Service (11-50 employees employees)

Use Cases and Deployment Scope

In our company, we mainly repair computers, mobile phones and any other equipment. In addition to hardware repairs that require products to be brought by customers to our offices and stores, we also do a remote software support and assistance. We are usually fixing software issues, clearing viruses, installing an application software, converting documents, archiving and etc. For the remote sessions we are using SupremeViewer. It is very easy to use and install.

Pros

  • Unlimited remote desktop sessions
  • Large size file transfer
  • Instant chat
  • Easy setup
  • Secure connection

Cons

  • Only email support

Return on Investment

  • SupremeViewer has resulted in faster customer service and more orders being taken.

Other Software Used

Oracle VM VirtualBox, Clonezilla, Adobe PhotoShop

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