TrustRadius: an HG Insights company

What is SupportYourApp?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies around the globe.

SupportYourApp started as an in-house customer support department and grew into an independent business with Daria as the CEO in just 3 years. Originally founded in Kyiv, Ukraine, today SupportYourApp is an international company.

Today SupportYourApp has:

  • Over 1200 people on a team (over 2000 if speaking about SUP Group)
  • 8 international hubs (Latin America, Central Europe, Eastern Europe, North Africa, West Africa, Southern Africa, Middle East and South-East Asia)
  • Over 250 clients from over 30 countries
  • Over 60 operational languages
  • PCI/DSS L1 Service Provider
  • ISO/IEC 27001:2013 certification
  • GDPR-, CCPA-, and HIPAA-compliance

Our services include, but are not limited to:

  • Customer support (Front desk, Tier 1)
  • Technical support (Tier 1-3)
  • Social media customer service
  • CX services
  • Al-powered support teams
  • System setup and Integration
  • Reception desk services
  • Back-office services (data entry, content moderation & enrichment)
  • KYC and ID verification
  • Data annotation
  • Staff augmentation (web & software developers, UX/UI designers, QA)

SupportYourApp is an international Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.

Videos

Screenshots

Screenshot of the SupportYourApp website

Screenshot of the SupportYourApp website

Technical Details

Technical Details
Supported CountriesUnited States, Canada, Central Europe, Japan, Australia, Latin America, Great Britain
Supported LanguagesEnglish, Spanish, Arabic, Bengali, Hindi, Russian, Portuguese, Japanese, German, Korean, French, Turkish, Vietnamese, Cantonese, Italian, Urdu, Polish, Ukrainian, Persian, Romanian, Azerbaijani, Dutch, Hebrew, Czech, Serbian, Bulgarian, Estonian, Slovakian, Croatian, Swedish, Georgian

FAQs

How much does SupportYourApp cost?
SupportYourApp starts at $1000.
What are SupportYourApp's top competitors?
Cisco Communications Outsourcing, Masergy, and Helpware are common alternatives for SupportYourApp.
Who uses SupportYourApp?
The most common users of SupportYourApp are from B2C.