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SupportBee

Score9 out of 10

4 Reviews and Ratings

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What is SupportBee?

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Top Rated
2026
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2025
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2024
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2023
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2022
Top Rated 2022

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Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is SupportBee?
SupportBee is a lean help desk option, essentially an email ticketing system, for small businesses. It deviates from the typical per agent per month pricing model in favor of pay-as-you-go ticket volume pricing.
What is SupportBee's best feature?
Reviewers rate Ticket creation and submission, Ticket response, and External knowledge base highest, with a score of 9.1.