Support.com for Education Sector
Pros
- Helped in customer and technical support with massive home based team.
- Optimized home sourcing and industry leading solutions.
- Helped a lot in Education and Healthcare.
Cons
- Need more value with products.
- Need more value with warranty.
- Cloud platform needs improvement.
Most Important Features
- Self Solutions
- Technical Support
- Customer Service
Return on Investment
- No specific resources required.
- Less team because of home based services.
- User friendly.