Support.com for Education Sector
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
It is being utilized in our organization as it provides full customer service along with technical support to achieve outcomes to lead the industry. It provides home sourcing based services with full home based agents support. It provides best solution with massive home based team and help in technical solutions as well.
Pros
- Helped in customer and technical support with massive home based team.
- Optimized home sourcing and industry leading solutions.
- Helped a lot in Education and Healthcare.
Cons
- Need more value with products.
- Need more value with warranty.
- Cloud platform needs improvement.
Likelihood to Recommend
It is well suited for consumers with small business[es], but in my view not suitable for large businesses.
Vetted Review
1 year of experience