SuperOffice CRM Reviews & Insights

Score7 out of 10

5 Reviews and Ratings

Community insights

TrustRadius Insights for SuperOffice CRM are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users have made several recommendations based on their experience with SuperOffice CRM. One common recommendation is to utilize the hosted CRM version of SuperOffice for faster upgrades and access to the apps market. This version provides convenience and ensures users stay up-to-date with the latest features.

Another recommendation is to keep in touch with the administrator to understand updates and discover a long list of features. Regular communication allows users to stay informed about new functionalities and make the most out of the SuperOffice CRM system.

Users also believe that SuperOffice is one of the better options in terms of price and quality. They appreciate the value they receive from the software and find it to be a competitive choice compared to other options available in the market.

Overall, users recommend exploring SuperOffice CRM as a solution for their business needs. While acknowledging that no CRM package can meet all requirements 100%, they advise thinking in advance about specific needs and consulting with SuperOffice to ensure a good fit. Additionally, users highlight the benefits of using the Cloud version with regular updates, which helps streamline sales and marketing efforts. Attending SuperOffice workshops is also suggested as a way to gain insights into best practices and maximize the benefits of the software.

SuperOffice CRM Reviews

1 Review

Old world crm

Rating: 7 out of 10

Incentivized

September 7, 2022

Use Cases and Deployment Scope

On-prem CRM for sales and back office support. Not the most modern CRM (HubSpot, dynamics CRM, Pipedrive, etc.) it is updated on a regular basis, but the user interface and usability, mobile application, and integration possibilities are weak. If you will need calendar sync for exchange, there is an on-prem or cloud tool for that. The sync tool will move to the cloud in 2023 and the monthly cost is ridiculously high per user. There are no Microsoft windows clients anymore, only browser support.

Pros

Customer relation management
Calendar management

Cons

User interface
Exchange calendar sync
Mobile app

Likelihood to Recommend

Not the most modern or integrated crm in the world in my opinion. I feel that the user interface needs to be redone and modernized, the mobile app is outdated, and the cloud-based Microsoft Exchange calendar sync is way too expensive.

Verified User

C-Level Executive in Information Technology (51-200 employees)

Vetted Review

7 years of experience