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SumUp Reviews and Ratings

Rating: 9.7 out of 10
Score
9.7 out of 10

Community insights

TrustRadius Insights for SumUp are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Affordable Price: Many users have found Sumup to be a great card reader for their business at an affordable price. They appreciate the value they receive from the product in relation to its cost.

Straightforward Setup Process: Several reviewers have been pleased with the straightforward setup process for bank transfers and card payment facilities in Sumup. They find it easy to navigate and set up, saving them time and effort.

Useful Reports and Filters: Users highly value the availability of reports in Sumup, as well as the usefulness of the filters provided. These features allow them to analyze their sales data effectively and make informed business decisions.

Reviews

3 Reviews

A reliable and simple to use way of taking card payments, where you get paid quickly!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I typically use SumUp to sell books and products at exhibitions and events. It makes it easy to sell these products to customers and people who wish to make their purchase using a credit or debit card. Although there are other options available now, when I originally chose SumUp, the options for taking card payments were much more limited and a lot more expensive (often with monthly fees attached in addition to transaction fees).

Pros

  • Works reliably
  • Fast payments
  • Nice UI

Cons

  • Integration with other apps

Likelihood to Recommend

It works very well because the card reader can be easily carried in my bag or the event box that we take to exhibitions. It connects quickly and easily to my phone and we've never had any issues with taking the actual payments. Funds are then transferred to our bank account very quickly. I can't think of any circumstances where it wouldn't work well for us as I haven't experienced any!

NL
Nathan Littleton
Director in Corporate at Nathan Littleton (1-10 employees)
Vetted Review
SumUp
5 years of experience
Verified on LinkedIn

Great product

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Needed a mobile solution for an outside bar for one of our clients, we looked at a few other solutions but SumUp was by far the best for what we needed to achieve. Very easy to customise the tills with images to make it easier for the staff, the mobile app worked really well for outside ordering and all the SumUp peripherals work really well and look cool too.

Pros

  • Customisiation
  • Ease of use
  • Peripherals

Cons

  • The ability to add categories within a category.

Likelihood to Recommend

Very easy to customise, great for outdoor events, and has a good range of peripherals. Very easy to customise the tills with images to

make it easier for the staff, the mobile app worked really well for

outside ordering and all the SumUp peripherals work really well and look

cool too.

VU
Verified User
Employee in Marketing (1-10 employees)
Vetted Review
SumUp
3 years of experience

SumUp Acquirer

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use SumUp on a personal basis, it is very useful for me, it saves me in many payment situations, and it is an option with excellent credit card payment processing rates and an attractive advance rate. Use in a check out for example. I recommend its use.

Pros

  • High pass rate
  • Easy control via portal
  • Values are correctly computed

Cons

  • Improve communication with merchants.
  • Have a chat on the merchant portal.
  • To have little monkeys with approximation.

Likelihood to Recommend

I strongly recommend its use as a means of payment due to its low processing rate and low anticipation rate, and because it has a high approval rate. In addition to having easy management via the portal with all the information clear and easy to find. They only take a day or two to respond to the shopkeeper, but they do

EP
Eduardo Passos
Chargeback Analyst in Finance and Accounting at eDestinos.com (11-50 employees)
Vetted Review
SumUp
5 years of experience