Sugar Connect

The use that Collabspot has in our company is linked to the processes of personnel selection and training, administration and customer service. The use is multiple: for the following talents to enter the company, to promote campaigns through commercial mail; Begin a renewal process in the administration area. It is practical and easy to use. Having it in several sections of the company helps us discover many more features and applicability.

It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.

I use Collabspot's Gmail extension for integration with SugarCRM. It enables me to save emails to Sugar easily. (I can also create new records from my inbox easily.) I can also see opens and clicks from my the Collabspot dashboard. My primary use of Collabspot is for saving emails to records in our CRM. This is fantastic for keeping track of communication with customers especially for forecasting/pipeline.

Great for tracking communications with anyone in your CRM. Because of Collabspot, we have a culture of documenting emails in Sugar. I suppose Collabspot wouldn't be necessary if your CRM had an extension for your email client.