TrustRadius Insights for Squiz Digital Experience Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Outstanding Customer Service: Reviewers consistently praise the outstanding customer service provided by Squiz Matrix. Many users have mentioned that the customer service crew goes above and beyond to meet their requirements and resolve any issues as soon as possible.
Highly Customizable Search Options: Several reviewers have highlighted the highly customizable search options in the interface of Squiz Matrix. This feature significantly improves user experience by allowing them to tailor the search functionality according to their specific needs.
Flexibility and Adaptability: Many users appreciate the flexibility and adaptability of Squiz Matrix. They mention that if they can think of it, they can do it in Matrix. Users have given examples such as building a JSON backend for mobile apps and managing thousands of pages.
While working with Department of Primary Industries we integrated Squiz to host all internet based services, including the intranet. We felt that this CMS addressed all of our requirements, heavily focused on standards, best practice, highly customizable distributed publishing while allowing for scale. I believe the platform is still being used today, now around 7 years later.
Pros
Speed and efficiency
Roles and content control
Related content
Cons
User Interface was good but heavy, with Java powering the backbone I recall finding this somewhat troublesome at the time.
Likelihood to Recommend
Working with a large amount of web content where there is a need to focus on related content.