Spryker Cloud Commerce OS Reviews & Insights

Score6.4 out of 10

89 Reviews and Ratings

Community insights

TrustRadius Insights for Spryker Cloud Commerce OS are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Reliability: Several users have praised the Spryker Cloud Commerce OS for its reliability. They have found that the software consistently performs well, without experiencing any major downtime or technical issues.

Scalability: Many reviewers have highlighted the scalability of Spryker Cloud Commerce OS. They appreciate that the software can handle high traffic volumes and accommodate their growing business needs without compromising performance or stability.

Flexibility: Users have expressed satisfaction with the flexibility offered by Spryker Cloud Commerce OS. They mention that the software allows them to customize and adapt their online store according to their specific requirements, providing them with a solution that is tailored to their unique business model.

Spryker Cloud Commerce OS Reviews

69 Reviews

Hard learning curve that paid off 100%

Rating: 10 out of 10

December 1, 2022

Use Cases and Deployment Scope

We use Spryker OS as the core of our e-commerce Webshop. The software architecture based on a modular monolithic is well designed, and a healthy and active community in Slack is keen to help you anytime.

Pros

Modular software architecture
Reusable quality software
Fun and modern tech

Cons

Better OSS user experience

Likelihood to Recommend

If you need an online shop that deals with a large load of orders and shipments, Spryker has you well covered. But there is a hard and complex learning curve you need to be aware of, you need to be able to invest in that learning for yourself and your team. It will take some time, but it will surely pay off.

Jose Maria Valera Reales

Tech Lead & Expert Software Development in Information Technology at Lautsprecher Teufel GmbH (201-500 employees)

Vetted Review

2 years of experience

View profile

Great software if you can afford and handle the complexity

Rating: 4 out of 10

Incentivized

July 6, 2022

Use Cases and Deployment Scope

We use it as an e-commerce solution in a complex environment with lots of legacy systems

Pros

Extendable
Open Code
High end business Features

Cons

Documentation
Fluctuation in contact persons
Steep learning curve

Likelihood to Recommend

Spryker Cloud Commerce OS fills the gap between standard shop systems (which lack many great business features) and closed high-end enterprise solutions that aren't easy to extend or implement

Verified User

Administrator in Information Technology (5001-10,000 employees)

Vetted Review

1 year of experience

Spryker: An awesome and innovative commerce system with some weaknesses

Rating: 8 out of 10

May 27, 2022

Use Cases and Deployment Scope

We use Spryker as our e-commerce solution and customer frontend. We have very extensive product data (3 million SKUs, 8 million images, 60 million technical attributes, etc.) and a use lot of APIs.

Pros

Code quality
Modularity
APIs
Customer Success
Scalability

Cons

Bug fixing takes a long time
Bad documentation (especially new features)
A lot of B2B functions incomplete
Price intensive

Likelihood to Recommend

Well suited: Spryker is ideal if you want to build a complex system by yourself with many complicated processes, APIs, etc. However, you need an excellent developer team. If you don't have this team, you will fail. If you "only" want to build an online shop, your budget is small and you want to go online quickly: maybe you should look at other systems.

Verified User

Manager in Information Technology (501-1000 employees)

Vetted Review

3 years of experience

You can do everything you want, most things have to be done.

Rating: 6 out of 10

Incentivized

May 17, 2022

Use Cases and Deployment Scope

We use it for our own brands, as for our retail business. We can easily develop both streams in one platform and share features between the different markets around the world.

Pros

Flexibility to configure each store individually in every detail.
Modularity. Features can be easily be extended or adjusted.
Middleware component connects different ERP systems to our backend.

Cons

Upgradeability. Each ne release must be covered with with a migration document, but its missing most of the times.
Best practices and developer education is lacking of documentation and support.
The vendor platform lacks of test and documentation.

Likelihood to Recommend

Spryker is lacking a lot of standard features or backend views that might be used from other systems. So if you rely on them, you have to develop the most things on your own, which needs time and is most intense. The backend is basically not made for daily shop administration work out of the box. However, if you need a flexible system, which can easily interoperate with different systems, Spryker is a good fit. We can easily connect and integrate with other systems, that are part of the eCommerce system (ERP, PIM, CMS, CRM, etc)

Verified User

Engineer in Engineering (201-500 employees)

Vetted Review

5 years of experience

Spryker is a great headless E-commerce solution

Rating: 9 out of 10

Incentivized

April 25, 2022

Use Cases and Deployment Scope

We use Spryker as a headless e-commerce solution for our corporate webshop. In this webshop, we are selling spare parts, wear-and-tear parts, and even service contracts. The webshop is built onto Spryker so that we can maintain corporate design languages, the individual user does not notice that Spryker is below the surface. We are rolling out into more and more countries and supporting another country is really easy with Spryker

Pros

Modularity
Fast Deployment
Upgradeability

Cons

Country separation
Masterdata import
Masterdata export

Likelihood to Recommend

Spryker is well suited for companies that do not want to implement their own e-commerce platform, but still want to have complete control over the UI and the design language for the frontend. So users will never know that the website is using Spryker below the surface. The back office is really easy to use for Administrators and customer support.

Verified User

Project Manager in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

Happy with Spryker Cloud Commerce OS

Rating: 7 out of 10

Incentivized

December 31, 2021

Use Cases and Deployment Scope

Spryker Cloud Commerce OS provides us with a headless commerce engine, and since we have a distributed architecture, this system fits perfectly with our technology landscape.

Pros

Support team
Headless design
Setting up a new shop

Cons

Subscription model
Discount engine

Likelihood to Recommend

If you are designing a scalable commerce system, Spryker Cloud Commerce OS can fit perfectly, whereas if you want to bootstrap your business with an online shop, maybe other commerce engine will be easier to cope with.

Shaya Pourmirza

Head Of Ecommerce & Data Engineering in Information Technology at Atida (501-1000 employees)

Vetted Review

2 years of experience

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Spryker builds a strong base which helps powwow to standardize our processes

Rating: 9 out of 10

December 27, 2021

Use Cases and Deployment Scope

With the help of Spryker, I am able to address the following challenges in our business: combining product information from different APIs/third-party systems (akaneo, navision), making products available on different platforms via glue API, and creating data feeds for third-party consumers.

Pros

Speed
Scalability
Structured complexity

Cons

Store relation on concrete products (incl. further product relations such as attributes etc).
Multi-store capabilities in ONE database.

Likelihood to Recommend

There is a flat product structure - complex product structure (see improvements).

Verified User

Manager in Engineering (501-1000 employees)

Vetted Review

2 years of experience

Spryker builds a strong base which helps [us] standardize our processes

Rating: 9 out of 10

December 23, 2021

Use Cases and Deployment Scope

[The business problems Spryker Cloud Commerce OS address include] modular shop system in b2c business scope, [and the] redesign of legacy system. With Spryker, we have a standard system [that] helps us to address problems with an idea of its solution: integrate complex third party systems, like ERP, CRM and PIM.

Pros

[A] lot of suitable standard modules
Strong, sens[ible] data structures
Scalability

Cons

Multistore functionality is not completely thought through
Multi-tenancy is not completely thought through
Products and attributes per store

Likelihood to Recommend

Spryker [Cloud Commerce OS] is easy to customize. [It] has very detailed documentation, with data models.

Verified User

Director in Information Technology (501-1000 employees)

Vetted Review

1 year of experience

Spryker is a flexible, easy customizable, and scalable eCommerce solution!

Rating: 9 out of 10

Incentivized

October 25, 2021

Use Cases and Deployment Scope

Spryker is used as a customer interface for eCommerce and retail. Spryker is used for all eCommerce processes like product search, checkout, order processing and gives customers all the information they need. It is used on all customer touchpoints like online, retail, phone, etc.

Pros

High scalability for technologies used.
Possible to personalize content, product list(s), and products.
Order processing.
Easy-to-implement custom features.

Cons

Update process.

Likelihood to Recommend

Spryker suits business cases with USP, where you have to do some custom integrations. It fits for high traffic and implements some curated best-in-class third-party solutions, which can be used on-demand.

Verified User

Project Manager in Information Technology (501-1000 employees)

Vetted Review

5 years of experience

Spryker Helps Solve Complex eCommerce Scenarios!

Rating: 9 out of 10

Incentivized

October 11, 2021

Use Cases and Deployment Scope

We are an agency and are looking for a modern and flexible solution for our clients that can meet the complex and individual requirements of our clients.

Pros

It's a very flexible framework.
It helps to realize different and complex E-Commerce scenarios.
It comes with a lot of different modules and functionalities.

Cons

It is complex to implement due to its modular approach.
It is price-intensive.

Likelihood to Recommend

Spryker is particularly suitable for complex and individual e-commerce scenarios, such as complex B2B scenarios or marketplace solutions. As a result, Spryker is not the right choice when it comes to standard scenarios with low complexity, as the system is not an out-of-the-box tool, but requires configuration effort.

Thomas Heissler

Director Business Development in Sales at PIA UDG (501-1000 employees)

Vetted Review

Reseller

3 years of experience

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