TrustRadius: an HG Insights company

Sprinklr Marketing

Score8 out of 10

54 Reviews and Ratings

Top Performing Features

+27%

Content calendar

Allows users to schedule and plan the creation and/or distribution of content.

Cat avg: 7.6

+8%

Content performance analytics

Provides insights around how individual pieces of content are performing. Content performance is measured in terms of engagement and/or conversion by piece of content, by channel.

Cat avg: 8.9

0%

Content hub

Platform has a central location, such as a gallery or repository, for organizing all content. This enables easy internal access, and may allow for automated or personalized distribution.

Cat avg: 9.1

+1%

Embedded CTAs

Supports the creation of embedded Calls To Action, which are forms or links embedded in the content or the content stream.

Cat avg: 9

Worst Performing Features

-36%

Approval workflows

Allows users to lay out and track, in some cases automatically, workflows for content approval.

Cat avg: 7.8

-44%

Ideation

Includes tools for creative development, such as ideation workspaces, guides to certain topics or channels, briefs, recommendations, and/or access to agencies.

Cat avg: 8.9

-41%

Forms / Gated content

Users can set up forms for lead generation, which can be used to gate content. Forms may pop-up (to gate the site itself) or prompt users to register for a download.

Cat avg: 9.3

Sprinklr Marketing Features from Reviews

Content Creation

Features related to the creation of content for marketing purposes.

7.0-9%
  • Ideation

    Includes tools for creative development, such as ideation workspaces, guides to certain topics or channels, briefs, recommendations, and/or access to agencies.

    Category average: 8.9

  • Approval workflows

    Allows users to lay out and track, in some cases automatically, workflows for content approval.

    Category average: 7.8

  • Content collaboration

    Includes features for collaborating on content that is created internally or commissioned/licensed from external sources.

    Category average: 6.9

  • Content calendar

    Allows users to schedule and plan the creation and/or distribution of content.

    Category average: 7.6

  • Network for content licensing/production

    Includes access to a database of content that can be licensed or a talent network for licensed content production.

    Category average: 7.3

Content Publishing

Features related to the organization and distribution of marketing content.

8.0-6%
  • Content hub

    Platform has a central location, such as a gallery or repository, for organizing all content. This enables easy internal access, and may allow for automated or personalized distribution.

    Category average: 9.1

  • Forms / Gated content

    Users can set up forms for lead generation, which can be used to gate content. Forms may pop-up (to gate the site itself) or prompt users to register for a download.

    Category average: 9.3

  • Embedded CTAs

    Supports the creation of embedded Calls To Action, which are forms or links embedded in the content or the content stream.

    Category average: 9

  • Content distribution

    Allows users to push content to different channels, such as social media or websites, from within the tool. This may be handled via integrations.

    Category average: 8.1

  • Content promotion

    Includes tools for promoting content by connecting to paid and earned media channels.

    Category average: 8.1

  • Content automation

    Allows users to set up automated distribution, personalization and/or curation.

    Category average: 7.8

Content Reporting & Analytics

Features related to tracking, measuring, and analyzing content creation processes and content performance.

8.50%
  • Audience profiling and targeting

    Determines profiles—types that can be used for segmentation—based on audience behavior or demographics. Helps deliver targeted content via website personalization and/or marketing automation campaigns.

    Category average: 8

  • Closed-loop tracking and reporting

    Tracks the impact of content on the buyer’s/customer’s journey and ROI.

    Category average: 8.5

  • Content performance analytics

    Provides insights around how individual pieces of content are performing. Content performance is measured in terms of engagement and/or conversion by piece of content, by channel.

    Category average: 8.9

  • Campaign optimization dashboard

    Provides a quick view on content performance and allows users to make changes to which channels and which content is being promoted or displayed.

    Category average: 8.9

  • Competitive analytics

    Provides a view on competitors' content performance and/or strategy for comparison.

    Category average: 8.2

Sprinklr Marketing Features from the Vendor

Additional Features

Vendor-contributed
  • Smart Alerts

  • Smart Content Intelligence

  • Suggestion Queues

  • AI Asset Filters

  • User Generated Content

  • Production Dashboards

  • Digital Asset Management

  • Global Editorial Calendar

  • Campaign Overview

  • Sub-Campaigns

  • Brief Templates

  • Content Templates

  • Smart Compliance

  • Asset / Campaign Expiry

  • Confidential Content

  • Intake Forms

  • Marketing Automation

  • Ads Manager

  • Ads Composer

  • Cross Channel Reporting

  • Smart Bidding

  • Smart Budget Allocation

  • Crisis Switch