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Sprig

Score7.3 out of 10

7 Reviews and Ratings

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What is Sprig?

Sprig (formerly UserLeap) headquartered in San Francisco offers user research technology that helps research and product teams learn from their customers in real-time and deliver product experiences. Sprig is used to ensure user research happens early and often throughout the product development process, so as to build customer-centric products that deliver a sustainable competitive advantage. The research platform enables teams to pull the customer into every product decision with fast and reliable insights collected via contextual microsurveys, video questions, and concept testing.

Categories & Use Cases

Media

In-product Surveys
Replays
Prototype Tests
AI Analysis

1 / 4

Reviews

What users are saying about Sprig.
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Cool analytics tool for emerging as well as mature businesses

Verified User
Analyst in Social Media (501-1000 employees employees)

Use Cases and Deployment Scope

I use it in my company in order to evaluate & analyze audience data that comes to our website for buying the products. It is quite critical for us to undersand the consumer journey and their behaviour on website. This tool helps us understand the journey a buyer take when visting our website

Pros

  • User journey
  • Website page views
  • Landing pages view
  • User experience on website

Cons

  • Website optimization which helps us generate more leads
  • Increased sales due to tracking & detailed view of our customer journey
  • Reporting & analytics

Return on Investment

  • It is good and does the work properly as promised
  • User interface is modern
  • No lag and frequent maintenance updates

Alternatives Considered

Adobe Analytics

Other Software Used

OneDrive, Google Authenticator, Facebook Business Manager

Usability

Get your insights faster.

Incentivized
Verified User
Contributor in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

Sprig is a great platform for researching products and ideas with real-time information from your consumers. You can use it for video interviews, idea testing, and micro surveys. It enables fast and easy learning from your customers at all levels of development. You can get feedback on your new idea, design, or message before actually launching it by using Sprig.

Pros

  • User Journeys.
  • User research.
  • Prototyping.
  • Unmoderated testing.

Cons

  • N/A

Return on Investment

  • Increased funnel performance.
  • Increased user satisfaction.

Alternatives Considered

Hotjar and Usabilla

Other Software Used

Hotjar, Usabilla, Crazy Egg

Usability

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