Spree Reviews and Ratings

Rating: 7.4 out of 10

Score

7.4 out of 10

Community insights

TrustRadius Insights for Spree are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Highly Customizable Platform: Many users have praised Spree Commerce for its highly customizable platform that allows them to create visually appealing and unique online stores. They appreciate the ability to customize various aspects of their store's design and layout, giving them a competitive edge in the e-commerce market.

Flexibility and Scalability: Several reviewers have highlighted the flexibility and scalability offered by Spree Commerce. This makes it easy for businesses to adapt their online store as their needs change and grow over time. Whether it's adjusting product listings, adding new features, or expanding into new markets, Spree Commerce provides the necessary tools to support business growth and evolution.

Open-source Advantage: Developers find Spree Commerce particularly useful due to its open-source nature, which provides them with more freedom and control over the software. It also fosters collaboration within the developer community, enabling knowledge sharing and continuous improvement of the platform.

Reviews

5 Reviews

You can build virtually anything with Spree!

Rating: 7 out of 10

Incentivized

February 18, 2020

Use Cases and Deployment Scope

Spree is being used by our eCommerce department. We built our online store on this platform and we utilize it to support re-sellers and wholesale customers as well. Our business sells physical media items like books, CDs, DVDs in addition to non-physical media items like MP3's, eBooks, and PDF downloads. This eCommerce platform is the primary tool that supports this line of business.

Pros

Adaptability of the platform
Open source code base.

Cons

Not enough out of the box options
CMS is clunky at times

Likelihood to Recommend

Spree is a great solution if you have a highly customized business idea and need a very robust eCommerce solution to support your very creative and detailed sales methods. Because it's an open source platform, there are a ton of ways that his platform can be customized to meet virtually any business idea that you can dream up. With that said, the platform requires dedicated development support to make sure everything is stable and supported at all times.

Steven Duran

Platform Director - Saint Joseph Communications in Sales at 5 Stones (51-200 employees)

Vetted Review

4 years of experience

View profile

Great way to collect info - easy to use!

Rating: 9 out of 10

Incentivized

October 26, 2019

Use Cases and Deployment Scope

We use Spree for all of our website transactions. It is basically the shopping cart function that allows a customer to pay for goods, then the funds are transferred to our accounts. We do not use it for wholesale business, only eCommerce. It helps us gain quick access to payments.

Pros

Quick and easy access, nice interface when logging in.
Access to customer's info, easy to change user names and passwords when issues arise with login.
Easy to use for the most part - a lot of ways to search for information regarding customer's info.

Cons

Searching by email is difficult sometimes. There is no way to sort customer lists by most recently logins, etc. It can cause lengthy searches when trying to locate.
Issues with hackers, security seems low at times - firewalls need to be improved.
There needs to be more search fields for things like phone numbers, addresses, etc.

Likelihood to Recommend

My favorite scenario is when a customer calls and doesn't know their login for our website. We sell snowboards, very seasonal, so people tend to forget login and password info quite a bit. No need to send a reset or anything along those lines - I can reset the password and immediately tell them the update. Super easy!

Colin Darcy

Dealer Services Manager (Canada) and Eastern United States in Customer Service at Nidecker SA (1-10 employees)

Vetted Review

3 years of experience

View profile

ATS perspective

Rating: 3 out of 10

Incentivized

May 21, 2018

Use Cases and Deployment Scope

Spree is used as our e-commerce platform and applicant tracking system. Our marketing and selling department manages the e-commerce side, while HR is in charge of posting and tracking jobs and applications.

Pros

Simple platform to post jobs
Straightforward record of job applications

Cons

For the ATS portion, ability to download applicants would be helpful
We have to use our developers to change some simple things on the web format

Likelihood to Recommend

I believe it fits the needs of small businesses. I can't imagine our version supporting a larger enterprise, but I could be wrong about how it's used.

Aurora Dolan

People Operations Strategist in Human Resources at Sightglass (51-200 employees)

Vetted Review

1 year of experience

View profile

How we use Spree

Rating: 10 out of 10

Incentivized

April 15, 2016

Use Cases and Deployment Scope

Spree is a shopping cart and is used on our website Lovemomiji.com. We are an e-commerce business selling Momiji dolls globally from two hubs at the time of writing - UK & USA.

Pros

Highly customisable. Allowed our developers to generate a unique and flexible front end and cart facility.
We handle 2 warehouses and plan to add several more.
We use 13 currencies to cater for our main markets.

Cons

No particular weaknesses reported by our developers. They are using Spree on other sites too.
Back end is visually ok rather than cutting edge design but functionality is all there.

Likelihood to Recommend

I can only really comment on our usage which is B2C where it is very good.

Cameron Read

Co-Founder at MomijiHQ (1-10 employees)

Vetted Review

1 year of experience

View profile

Easy to get up and running.

Rating: 7 out of 10

Incentivized

December 11, 2015

Use Cases and Deployment Scope

Spree is used as the storefront for our website.

Pros

Payment gateways.
Promotions.
Uses prevailing software patterns.

Cons

The return process is clunky.
Performance when changing the contents of the cart.
Needs very detailed documentation as to how calculations are made. For example, tax totals, shipping totals, etc.

Likelihood to Recommend

Spree is great if you're running a standard e-commerce business and want to have a customized site and experience. Deviating from in small ways is fine, but if you want to start slicing off functionality, like inventory, shipping, etc. it's a real pain.

Verified User

Technician in Engineering (51-200 employees)

Vetted Review

13 years of experience

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