Splashtop

I have a family business. I have several PCs at my home office. My remote users use Splashtop to login from their home to the target PC at my home office. My databases and email accounts are specific to the host PC so the remote user logs on to a specific PC to do a business function. Each PC has a logon so my personal PC is only accessible from me whereas my business PCs are accessible by others. When I am out of the office I often use my cell phone to log into my PC to check on emails or look at a report. Spashtop tells me if someone else is logged in that PC and I decide to bump them or not. Its not practical to do transactions from my cell phone but I can browse with it to see if I need to login from a big screen PC. to take action. I take a small laptop when I travel which lets me check on the business while I'm away. Of course my host PCs at home need to be left on to enable me to login. When power fails occur depending on the length of the outage the host PC may be off so I may need to get someone to restart that PC soo I can login.

• Life saver during Covid
• Enables me as manager to login and conduct business when travelling
• Staff that have sick children or ill themselves can work from home.
• Snow days are less intrusive as much business can be conducted remotely.
• Our telephone answering machine creates an email of the message which can be accessed remotely.

QuickBooks Online

Our company needed a reliable, cost effective solution which would allow us to provide remote support to our customer's.

After a strong recommendation from one of our trusted colleagues, we decided to give Spashtop a try. We were not disappointed.

Now, after a few years of successful use, we can confidently say that Splashtop is the solution we had been looking for. It has exceeded our expectations for ease of use, capability and reliability.

• Using Splashtop has saved us thousands of dollars in travel expenses. It has been a great investment.
• Splashtop has given us a way to quickly connect to a remote computer and evaluate the needs of our customers, similar to being on-site with our own computer on their network. Super helpful.
• Having Splashtop as an available resource has given us peace of mind because we know we can use it to make a connection anytime we need.

SyncBackPro, Bitwarden, Brave

We utilize Splashtop to provide remote workstation access to all of our front office employees. Whether someone is needing to work from home for a while or our sales team is on the road and needing access to their in-office systems, Splashtop allows us to easily provide secure, remote access to multiple employees across many devices.

• Allows our sales team to travel to industry shows while maintaining access to their home workstations
• Allows our company to offer flexibility if an employee needs to work from home for a time
• Allows our core front office team to make changes in our home ERP system while meeting with clients out of the office

We are a campus retail management company who, do to the varying technological infrastructures on the campuses we serve, does not use an enterprise level POS system. As a result, we needed to seek a remote desktop software company who would allow the different people in our home office to access and run sales/inventory reports in our store locations.

• Since we cannot utilize an enterprise-level POS system, Splashtop bridges the data gap between our store locations and our headquarters. This is what enables us to function. Without remote terminal access, our business would be unable to operate. Period. I can't overstate this.

Shopify, Adobe Acrobat, Google Sheets

We use Splashtop across our entire organization with varying purposes. Splashtop allows remote access flexibility for the entire staff, even though in-office is required most of the time. Splashtop offers a nearly 100% productivity level in emergency situations, should the office be closed from inclement weather or something similar. We have already used it to this effect, and it's highly efficient and effective. Before Splashtop, we used a competitor's remote access tool that has been around a very long time, and the performance and reliability of Splashtop vs. that old product was literally shocking for our tech committee during the proposal to switch to Splashtop.

Additionally, IT utilizes Splashtop for efficient virtual server access, software/policy deployments, and emergency SOS access for out-of-office users, both on desktop devices and mobile devices.

Our adoption of Splashtop has been game-changing for our organization. The ability to have reliable remote access, coupled with the more advanced Enterprise tools, has probably increased efficiency so much that it's had a direct impact on business revenue.

• Prior to the onboarding with Splashtop, our employees were basically of the mind that productive and reliable remote access was unrealistic. However, since we're a practicing law firm, the billable hours for attorneys has increased around 15% since they can essentially work anytime/any day without coming to the office.
• Splashtop has provided a solid piece of our Disaster Recovery Plan and backup systems. Prior to Splashtop, inclement weather would close the office and cease 95% of productivity, which could last a day or a week, sometimes multiple times annually. With Splashtop, it doesn't matter if the physical office is closed. As long as there's power, our employees can be 95% productive, instead, while being 100% remote. The remaining 5% is because our industry relies so heavily on paper. A 95% increase in billable hours and earning revenue on days that would have been 5% is quite good!
• The relief that Splashtop has provided the IT department through real-time office inventory, incredible tools for assisting users, deployment of policy, deployment of software, and remote access at anytime/anywhere is substantial. Splashtop has had a direct impact on IT's ability to keep services operational and efficiently managed, which in turn, keeps the earners happy and earning.

Microsoft Exchange, Microsoft Windows, Brave, Microsoft 365, OpenText eDOCS