SOTI MobiControl Reviews & Insights

Score8.4 out of 10

17 Reviews and Ratings

Community insights

TrustRadius Insights for SOTI MobiControl are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users commonly recommend the software as the best EMM solution in the market. They find the configuration of the software to be easy and setting up enrollment profiles straightforward. After purchasing the software, users suggest utilizing the cloud service for improved efficiency. It is advised to be actively involved during the implementation process to ensure a smooth transition. Additionally, users recommend negotiating the price and ensuring that support is included. However, there are some cautions mentioned by users. They express concerns about the handoff process and emphasize the importance of security measures. If a company is solely iOS-based, users suggest considering a different MDM option. On a positive note, users recommend the software for monitoring and supporting out-of-office employees in real-time due to its functionality and ease of use. For hosting options, users suggest considering cloud hosting instead of on-premise hosting. Lastly, users recommend seeking help from vendors for setting up and initial deployment.

Reviews

5 Reviews

The definitive and complete device manager.

Rating: 9 out of 10

Incentivized

January 3, 2023

Use Cases and Deployment Scope

SOTI MobiControl has the power to control, manage and monitor our parks from smartphones, tablets and notebooks. The company acquired licenses more than 1 year ago with SOTI. We were able to improve information security by creating authentication rules for all equipment, so that only authorized users can access the devices and applications that are configured for this. It is something innovative that also guarantees the correct use of corporate applications and stored data that is synchronized with the cloud. It was a pleasant surprise that only brought benefits to all employees and IT administration with the centralized management of all devices.

Pros

Compatible with Windows, Android and iOS and any type of device with internet connectivity.
Device tracking, battery status and notifications.
Authentication on devices.
Centralized management of all devices.
Create access permission rules to your network, how each user will use resources such as email, VPN, access to systems and others.
Savings on maintenance.
Monitoring at all times.

Cons

The chat works for support, but it is a little difficult to communicate the problem with the attendant.

Likelihood to Recommend

The experience using SOTI MobiControl has been excellent as a user. My notebook and smartphone devices have the security policy applied and it works perfectly. I have all the apps I need to work installed, up to date and with no issues. All devices are tracked by the software and are safe in case of theft, and the information contained in the devices is erased remotely. Each group/user has their permissions specified according to what they need and that makes things even more secure. I recommend SOTI MobiControl for its ease of use and security and for not slowing down my devices.

Verified User

Analyst in Information Technology (51-200 employees)

Vetted Review

2 years of experience

Remote support of your Android Enterprise devices

Rating: 8 out of 10

Incentivized

September 15, 2020

Use Cases and Deployment Scope

We use it for the management of our Android scanners. We patch the devices and can do remote support. All the maintenance is accomplished by the tool. It's mainly used in the area of warehousing. You can log in on any device remote, I think that is the biggest advantage.

Pros

Remote support.
Kiosk mode.
Supports not only Android but also iOS.

Cons

Versions and compatibility (quicker releases).
Documentation.

Likelihood to Recommend

Well if you have lots of devices to maintain, then you cannot give admin privileges to the users. You need the kiosk mode, so that the users only operate on whitelisted applications. The usage of SOTI MobiControl also causes efforts. You should consider using it, when the number of devices increases. If there are only a few devices, it might be easier not to use a MDM solution.

Verified User

Employee in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

How SOTI MobiControl Stacks Up Against Other UEM Offerings

Rating: 6 out of 10

Incentivized

May 14, 2019

Use Cases and Deployment Scope

SOTI MobiControl has long been the Android Rugged standard for many customers. However, in our implementation, we've leveraged its capabilities along numerous different Android form factors. MobiControl has been used to enable a specific kiosk and APN configuration on a device depending on the device's location within a specific folder.

Pros

Flexibility.
Ease of configuration.
Admin simplicity.

Cons

Very limited API.
Profile deployment limitation.
Package deployment limitation.
Lacks licensing flexibility.

Likelihood to Recommend

MobiControl is a capable UEM solution. However, when compared to other vendors, it's very limited in its API capabilities. This causes users to need to be provisioned for console access and limits their reporting capabilities. SOTI One console is updated, but the environment and UI/UX are dated outside of the console when compared to many other solution offerings.

Verified User

Administrator in Information Technology (201-500 employees)

Vetted Review

8 years of experience

Ease of Access for Mobile Device Management

Rating: 9 out of 10

Incentivized

January 29, 2019

Use Cases and Deployment Scope

We use MobiControl to gain remote access to client equipment. This allows us to troubleshoot issues remotely instead of having to have users ship equipment back to headquarters any time it breaks.

Pros

Allows for real-time use of the devices
Allows the technician full control over a device
The ability to send scripts and batch files is extremely helpful

Cons

Make it easier to load batch files and scripts
Have the ability to add full file installs for computers and other devices
Ability to have multiple people connected to a device

Likelihood to Recommend

This product is extremely helpful for companies that have multiple locations. IT staff can work from one central location and control the devices remotely. This product would probably be overkill for a small company or one that does not use mobile devices.

Ashley Babiarz

Service Delivery Leader in Information Technology at Contegix (201-500 employees)

Vetted Review

1 year of experience

View profile

SOTI MobiControl - The Gold Standard for Windows Mobile Management.

Rating: 10 out of 10

Incentivized

June 28, 2018

Use Cases and Deployment Scope

I used SOTI MobiControl extensively at two prior positions. We leveraged it to manage our fleet of Honeywell Scanners running Windows Mobile. It was a flawless experience and allow us to control and support over 100 inventory guns across numerous locations. I've gone through many versions/upgrades without any issues. MobiControl has allowed me to centralize control and support without giving up service. I'd highly recommend their solution to anyone looking for a full feature MDM.

Pros

Windows Mobile Management. It was the easiest and most integrated solution for these devices
Screen Sharing. The experience with the skins gave the technicians an identical end-user experience, which made remote support easy.
Upgrades. They were always a non-issue.

Cons

Slow to support other platforms.
No cloud version at the time I used it.

Likelihood to Recommend

If you're managing devices that have layer 3 connectivity it's perfect. It's also great for devices with sporadic connections. It falls flat in some areas when Windows Mobile has to be re-imaged.

Shawn Winters

VP of IT in Information Technology at Torcon (1001-5000 employees)

Vetted Review

9 years of experience

View profile

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The definitive and complete device manager.

Rating: 9 out of 10

Incentivized

January 3, 2023

Use Cases and Deployment Scope

Pros

Compatible with Windows, Android and iOS and any type of device with internet connectivity.
Device tracking, battery status and notifications.
Authentication on devices.
Centralized management of all devices.
Create access permission rules to your network, how each user will use resources such as email, VPN, access to systems and others.
Savings on maintenance.
Monitoring at all times.

Cons

The chat works for support, but it is a little difficult to communicate the problem with the attendant.

Likelihood to Recommend

Verified User

Analyst in Information Technology (51-200 employees)

Vetted Review

2 years of experience