Social Chat

Social Chat helps brands to forge meaningful connections with their customers. Through Live Commerce - embedding Live Video Shopping into customers' purchase experiences - brands can create onsite communities where customers can learn, converse and connect with the brand. In turn, brands get the data behind the interactions and conversions to further optimize the experiences for the users both on the site and through CRM channels for best-in-class branding and performance ROI.

Social Chat currently offers three distinct products to support Live Commerce on a website:

• One-to-Many: Public live shopping events streamed to many customers at once for maximum reach
• One-to-One: Private consultations for high-value customers that allows for maximum personalization
• Shoppable Videos: Pre-recorded video content uploaded as an interactive shopping experience for maximum convenience.