SMTP2GO

SMTP2GO has been a lifesaver for my email deliverability. I run several small (100-500 user) mail lists that normally have very low traffic. However, my email provider could not/would not handle the traffic from these lists. By switching to SMTP2GO I have had superb deliverability from the emails from these lists. The price and stability of the service offer me excellent value. I expect to be a customer for a long time to come.

• Simplicity
• Cost
• Reliability

• SMTP2GO has allowed my mails that were failing to be delivered to reliably be sent

We are a Call Center and send a lot of messages daily at different times or about 50-75 thousand calls a month. We usually don't have any problems but when we do they have 'live chat' where I can get connected with someone right away & they start checking my account and resolve the issue. The last company we had, I couldn't reach them unless by email & then it could take 24-48 hours to return my email & resolve the issue. This is why we changed to SMTP2GO. I was referred by another Call Center & they have used them for many years & have had very minimal problems. It was also very easy to convert my system from the other carrier to SMTP2GO, total time about 10 minutes. (of course with the help of my IT)

• reliability
• customer service
• talking to an actual human voice

• positive would be that I can know that my messages will be sent & received

We use SMTP2GO in a few different scenarios:

Connecting our customer management platform to SMTP2GO gives us better visibility regarding the receipt of invoices; whether they were received, opened, clicked, or even if they bounced for some reason (it's been a while since we've had an email bounce, so I can't recall if the reason is listed or not)

Configuring older standup MFPs to use O365 as an outgoing mail server can be quite difficult (if not impossible) as most haven't received upgrades to use the newest security features. Utilizing SMTP2GO provides an easy alternative while still providing a secure connection and providing that visibility as to whether the email was successful, or if the scanner even tried to send the email.

We have a few clients that we have implemented on-premise, unmanaged backup software; use of SMTP2GO as the outbound email server is a breeze.

An added benefit is the ability to setup multiple users in the dashboard (which we assign to each service: invoices, scans, backup); this combined with the user filter allows us to quickly see if there has been an issue based on which service we are tracking.

• Email tracking
• Wide interoperability
• User accounts for reviewing data concisely

• It has shown me a few bounced emails and allowed me to make changes that prevented future bounces, ensuring my emails were received by all recipients.
• It allows me to know whether or not a client has actually received an email, when they claim they never got it.

SyncroMSP, Microsoft 365, ConnectWise Control, Bitdefender GravityZone, Stripe, Wasabi Object Storage, Pax8, Macrium Reflect, Ubiquiti Networks UniFi

We leverage SMTP2GO for all our legacy device transactional email services. From servers, to embedded print servers, NVR device notifications, etc. SMTP2GO has implemented SMTP securely, is very affordable, and just works! More often than not we've used it to clean up Print Vendor's email configurations that used an @gmail address that stopped working for Scan to Email function after Google implemented their new secure login policies, giving more control over these devices, setting up client's domain's @clientdomain.com, emails for scan to email, and enhancing security.

• Cost
• Ease of Use
• Sub accounts

• Increased management ease
• Increased security for clients

Mailgun, from Pathwire, Twilio SendGrid and Mailchimp Transactional Email (Mandrill)

SyncroMSP, ConnectWise Control, Microsoft 365

We use SMTP2GO to send our statements and invoices to our customers. We are also a copier/scanner dealer and use SMTP2GO to setup scan to email for some our clients that do not know their email server information. SMTP2GO has been a great addition to our organization as it allows easy configuration and implementation for our own use in house and for our customers.

• No MFA
• Reporting
• Dedicated IP

• Ease of sending
• ease of reporting
• ease of implementation