SMTP Email Relay Solutions

Score9 out of 10

5 Reviews and Ratings

Community insights

TrustRadius Insights for SMTP Email Relay Solutions are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Phone support during setup: Several users have appreciated the ability to receive phone support while setting up their account and adding extra domains. They found it helpful to have direct assistance during this process.

Amazing support from sales team: Many reviewers have praised the level of support and expertise provided by the sales team at SMTP.com. They were impressed with the quality of guidance and assistance they received.

Reliable deliverability and integration: Numerous users have found SMTP.com to be a reliable service with good deliverability. They also liked that it integrates seamlessly with many other services, making it convenient for their needs.

Reviews

3 Reviews

Smooth experience

Rating: 10 out of 10

Incentivized

February 26, 2025

Use Cases and Deployment Scope

I average around 600+ emails monthly as an accounting clerk who frequently communicates with clients and sends out financial statements. I was often flagged by Microsoft when sending emails in bulk, but immediately following setting their service up I have had zero problems or hiccups with completing my work. The staff was incredibly helpful throughout the process.

Pros

Easy set-up
Dependable
Bulk-sending

Likelihood to Recommend

SMTP Email Relay Solutions is a great service if you are in a field where sending out bulk information, such as monthly statements to clients, invoices, or any back-to-back emails that would normally get flagged for "spam" is required.

Verified User

Administrative Assistant in Corporate (1001-5000 employees)

Vetted Review

Very easy to work with this company...

Rating: 9 out of 10

Incentivized

February 10, 2025

Use Cases and Deployment Scope

This is for our website forms for tours and rates etc. We had to have a email relay that would be DKIM and DMARC aligned with our domain as our emails from our website was using something that wasn't compliant.

Pros

Very easy to work with this company.
All instructions were easy to follow and I had no issues with this company.
Dependable

Cons

Easier cancellation

Likelihood to Recommend

Good for DKIM and DMARC compatibility

Verified User

Administrator in Information Technology (51-200 employees)

Vetted Review

2 years of experience

SMTP Email Delivery Ups and Downs

Rating: 10 out of 10

Incentivized

March 7, 2018

Use Cases and Deployment Scope

We currently use SMTP Email Delivery for all of our outgoing email transactions. By using the Exchange 2013 server with Office 365 we are able to confidently and securely send emails outside and inside the organization with no limitations.

Pros

It allows us to send email through the secure email gateway.
We are able to track and scan all email communications
It provides a way for legacy and current applications to send out notification and mass email communications.

Cons

As with any technology on a server, we sometimes see issues with downtime related to network changes or firewall updates.
It can be a challenge to work with some of our older applications when the TLS feature is used.
I wish there was a more direct way to reliably use SMTP for mass email sends without the fear of being blacklisted.

Likelihood to Recommend

It works great as an onsite relay to provide email sending functionality without having to pass through the firewall in order to reach the Office 365 gateway. This is particularly evident when using older programs. A lot of the older, no longer developed, programs will only allow a hard coded port to send email. Office 365 uses a non-standard SMTP port for security. This does not allow the hard coded SMTP ports to use this service. Exchange gives you the control to change those ports and securely use the standards without compromise.

John Glenn

Network Operations Manager in Information Technology at Presbyterian Church (U.S.A.) (501-1000 employees)

Vetted Review

15 years of experience

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