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Skilljar by Gainsight Manufacturing Reviews & Insights

Score8.5 out of 10

106 Reviews and Ratings

Community insights

TrustRadius Insights for Skilljar Customer Education LMS are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

The most common recommendations from users about Skilljar are as follows:

  1. Use an implementation consultant for best practice tips and consider all integrations that may be used with Skilljar.
  2. Customize content as much as possible and have a plan in place for implementation and content creation.
  3. Set up a call with Skilljar to go through the platform, ask questions, and take an iterative approach rather than trying to do everything at once.

These recommendations highlight the importance of seeking expert guidance for a seamless implementation, tailoring the content to meet specific needs, and adopting a gradual approach to maximize the platform's potential. Users also emphasize the value of exploring integrations, such as Salesforce, to expand team capabilities and track user engagement. While acknowledging that Skilljar may not be the most robust LMS on the market, users appreciate its suitability for growing companies and emphasize its role as a partner rather than just another vendor. They suggest considering administrative functionality and desired content appearance and functionality when evaluating Skilljar. Furthermore, users find features like LinkedIn badge-ification of certificates and Stripe payment integration valuable additions to their learning management processes. They recommend including Skilljar in the Request for Proposal (RFP) process, encouraging discussions about individual requirements with Skilljar's supportive team. Users also note the availability of helpful resources like Skilljar's help center for getting started. Overall, users recommend Skilljar as a partnership-oriented solution for customer education, suggesting integration with other systems like marketing automation and sales tools for an outstanding program. While acknowledging its fair pricing, some users mention that Skilljar may not be the most innovative option in the market and advise considering overall product vision along with any limitations in features.

Skilljar by Gainsight Reviews

2 Reviews
ManufacturingPharmaceuticals1Biotechnology1

Solid LMS with Good Customer Service

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Skilljar allows us to host content for self-paced courses that are relevant and accessible to our audience. It also includes integrations with Credly that supports our badging program. The provided analytics allow us to make informed decisions about next steps. There is also a high degree of customization available to suit the interface to our needs.

Pros

  • Integrations with Credly and Salesforce
  • Code customizations
  • Clean, easy-to-use interface

Cons

  • SCORM content cannot open in new window.
  • Data can be difficult to separate across domains.
  • Engagement emails interface does not have full HTML capabilities.
  • Quizzes have a limited number of question types.

Likelihood to Recommend

Skilljar is well suited to self-paced courses that need to be accessed by users in any location at any time. It hosts a variety of content that adult learners can use to upskill in the areas that are relevant to them. While you can host live virtual events through the platform, it is not ideal for situations where regular student interactions or instructor facilitation is needed, as there is not a discussion forum feature.
Vetted Review
Skilljar by Gainsight
1 year of experience

Skilljar Customer Education Software Review

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Human Interest is a great software to learn various business-related function which is very helpful from professional point of view

Pros

  • LMS
  • Data analysis
  • Certification
  • Reviews

Cons

  • E-learning
  • Self evaluation
  • Selection of multiple course

Likelihood to Recommend

Human Interest is a great system to update working professionals on working field updates and enhancement of skills that are relevant to carrier progress. This software got a very good easy-to-use functionality in the LMS platform to get new information at any point in time. This can be well accessed on mobile also which makes it unique to use.
Vetted Review
Skilljar by Gainsight
2 years of experience