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Community insights

TrustRadius Insights for Singlewire InformaCast are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users of InformaCast for Cisco UC environments have made several recommendations based on their experiences. The three most common recommendations are:

  1. Investigate all the functionality available before making any other purchases for the voice environment. Users highly recommend speaking with the professional sales team and asking for a demo. The initial setup may require some work, but utilizing only the phones is faster.

  2. Utilize the planning tools and resources provided by InformaCast support. Users suggest talking to InformaCast engineers about integrating with older systems, using preplanning tools and spreadsheets, and watching installation videos as a resource. Planning out security and distribution list breakdown ahead of time is also recommended.

  3. Consider a Proof-of-Concept to ensure InformaCast meets your needs and review competing products to compare features and find the best solution. Users emphasize the importance of reviewing all features and plugins to maximize the software's potential. They also recommend implementing training for staff to effectively utilize and maintain the software.

These recommendations highlight the importance of thorough research, planning, and testing when implementing InformaCast for Cisco UC environments. Users suggest taking advantage of available resources, consulting with experts, and thoroughly evaluating features to ensure a successful integration and usage experience.

Reviews

2 Reviews

Singlewire InformaCast- Empowering Seamless Communication in Critical Times

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

In our organization, we leverage Singlewire InformaCast for swift and streamlined emergency notifications. This product addresses critical business problems by providing a unified platform for mass communication, ensuring rapid transmission of crucial communication during an emergency situation. Our use case extends to diverse scenarios, from natural disasters to security incidents, enhancing overall safety and security across organization.

Pros

  • It helps disseminate emergency notifications seamlessly to a large audience
  • This platform offers diverse communication modes such as voice, text and image
  • This platform has the ability to send targeted alerts based on geographic locations

Cons

  • The configuration should be simplified, users at times find it a bit complicated
  • Customization options should be enhanced to suit users' specific needs
  • Integration with the current systems should be made more simplified

Likelihood to Recommend

Well Suited Scenarios: Such as Campus wide emergencies and natural disasters, Singlewire InformaCast Mobile swiftly and seamlessly notifies staffs and students across campus / various locations. It is very effective in disseminating critical information like weather alerts, lockdowns or medical emergencies.
Less Appropriate Scenarios: It is less suited for smaller organizations with limited communication needs as it may be an unnecessary capital and resource allocation.

InformaCast

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize Singlewire in our organization's security protocols. Since we are a religious and educational institution our security department will send out mass deployment notifications to our staff and faculty for any emergency event. This is also how our students learn about the safety protocols if there was ever a lockdown or earthquake situation.

Pros

  • Mass deployment.
  • User friendly.

Cons

  • N/A

Likelihood to Recommend

The product is very user-friendly and Singewlire is constantly updating its features so that the consumer is able to utilize the service to its fullest potential. Our organization has used the product for the past 3 years and has been satisfied with how effortlessly it works in our environment. It allowed us to reduce the cost of using other products [Mass notification of employees and 911 call aware primarily] that we were previously using Singlewire offered it all together.
Vetted Review
Singlewire InformaCast
3 years of experience