TrustRadius Insights for Sinch are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Reliable Platform: Many users have found Sinch to be a reliable platform for sending SMS to clients around the world. Several reviewers have mentioned that they trust Sinch's services and have experienced consistent delivery of messages.
Wide Range of Functionalities: Sinch offers a wide range of functionalities that make it easy for clients to connect with businesses through their mobile phones. Numerous users appreciate the multiple options provided by Sinch, including audio calls, video calls, and chat functionality, without the need for complex coding.
Easy Implementation and Integration: The SMS solution provided by Sinch is easy to implement and integrate into existing systems. Several customers have commented on how straightforward it is to incorporate Sinch into their backend interfaces, thanks to simple code integration. They also value the availability of Sinch's SDK in almost every language, which makes implementation smooth and hassle-free.
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Sinch Reviews
2 Reviews
Professional, Scientific, and Technical ServicesInformation Technology & Services2
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We use Sinch to service our short codes that we use with our clients. They offer great service & support, plus the performance has always remained really high. They offer additional services that we don't use, so my experience is only with their short code management solution, but they do that really well. I've been working with them since they were mBlox and they haven't lost their touch.
Pros
Performance
Support
SMS
Cons
Pricing
Likelihood to Recommend
[Sinch is] a great SMS aggregator offering full performance with short code messaging. They are very helpful with the certification process and their after launch production support is extremely good too, even going above and beyond after hours in the rare situations where it could be required. My only area of concern is pricing as I've seem some competitive pricing from other service providers that are quite popular too.
VU
Verified User
Team Lead in Information Technology (201-500 employees)
We used mBlox (CLX) to procure short and long code numbers for our customers in the Americas (including vanity codes). We also used mBlox to get carrier certifications to activate routes and enhance message delivery. Those long and short codes were used for marketing purposes to deliver SMS messages to recipient's cell phones as well as to get replies back.
Pros
Short and long code procurement and management.
Certification of long and short codes.
Route management.
Cons
Improved UI for easier navigation to the owned short codes and status of their certification.
List of carrier requirements for certification (i.e. keywords).
Language and character do's and don't's for specific routes.
Likelihood to Recommend
We use mBlox for short and long code procurement. The service allows easy process to get a code for your specific needs. They also offer multiple routes depending on the needs and pricing and help with the carrier certification in all regions. We got a number of codes to send SMS messages and integrated those codes with our marketing platform.
VU
Verified User
Project Manager in Professional Services (501-1000 employees)
