What is Simplify360?
Simplify360 is a digital customer engagement platform - Email, Chat, In-App chat, Social Media; social listening, analytics and insights capabilities. It also supports new eco-systems such as reviews - mobile, locations, instant messengers - WhatsApp, Line, Viber, WeChat. Its USP is that the CX is native first and enables brands to manage their omni-channel needs. It also provides embedded AI and chatbot solutions.
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FAQs
What is Simplify360?
Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises.
Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.
What are Simplify360's top competitors?
Salesforce Marketing Cloud Social Studio (discontinued), Social Data Intelligence SM2, and Beevolve, a discontinued product are common alternatives for Simplify360.