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SilkRoad Onboarding

Score8.1 out of 10

34 Reviews and Ratings

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What is SilkRoad Onboarding?

SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.

Categories & Use Cases

Reviews

What users are saying about SilkRoad Onboarding.
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SilkRoad Worked for Me!

Incentivized
Talitha RiekenView profile
Project Manager at American Dental Partners (201-500 employees employees)

Pros

  • Database of current and past applicants
  • Tracking of applicant correspondence
  • Ability to indicate applicant eligibility for job, for future reference

Cons

  • Posting of jobs is a bit cumbersome
  • Formatting in text fields could be cleaner for posting purposes

Return on Investment

  • I was not involved in this level of the tool and am unable to speak to it

SilkRoad Red Carpet

Incentivized
David McCallister
AA Info Systems Manager in Finance and Accounting at NCTCOG (201-500 employees employees)

Pros

  • It keeps online forms available for review when necessary.
  • It keeps track of tasks required to complete the new hire process.

Cons

  • We're unable to write custom reports -- this requires the services of a software company.
  • There are limited options to customize the user interface.

Return on Investment

  • It's been positive in reducing the paperwork for employees and supervisors.
  • Negative in its technical limitations with interfaces.

Other Software Used

Deltek Costpoint, IBM Cognos, Microsoft SQL Server

Stop buyers remorse using SilkRoad Onboarding!

Incentivized
Lori Hodek
Talent Development Coordinator in Human Resources at Northwestern Michigan College (501-1000 employees employees)

Pros

  • Ability to email and assign tasks to teams across the organization, so we are prepared for the employee's first day.
  • It provides consistent onboarding, so new hires can access information and become familiar with our organization before their first day.

Cons

  • Ideally there would be a job description connected for a new hire learning plan.
  • Transitions for existing employee role changes can be difficult to manage.

Return on Investment

  • Faster integration of new hires into our culture.
  • Quicker hiring process, since forms are begun prior to start date.

Other Software Used

SilkRoad Recruiting, SilkRoad Learning (formerly GreenLight), SilkRoad Performance (formerly WingSpan)

Streamline Onboarding with RedCarpet - Great for Mid to Large-Size Organizations

Kristen Sykes, PHRView profile
HR Consultant/Contractor for Polk State College in Human Resources at Polk State College (1001-5000 employees employees)

Pros

  • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
  • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
  • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.

Cons

  • Creation and changes to eForms require completion of a detailed spreadsheet (which can be cumbersome and complicated), also with potential costs associated. It would be ideal to be able to make the form (or potential changes) in Word and forward to the team for creation or change.
  • The task workflow and dependency/hierarchy tree can be confusing. Visually it is not appealing or easy to look at and understand, which also caused more time during the development phase. Seems that it could be more user-friendly.
  • Significant number of fields and specifications required to create each task, notification, etc. This should be simplified.
  • Notifications, document library and other features are not user-friendly. Hard to remember how to get to the correct notification, form/document and then edit, create, etc. Needs to be simplified.

Return on Investment

  • Though we do not have official metrics yet since we are relatively new users, we have noticed that employees are sent the link even prior to their start date and are able to complete all but a couple required "on site" tasks even prior to their first day. That is a HUGE improvement!
  • Previously we did not have an official onboarding or orientation program. We have now consolidated and streamlined the process so that it is all electronic, with the exception of benefits. Our previous, undocumented process caused delays, missed tasks, and frustrated new hires that took weeks to ramp up. We now are seeing candidates onboard within 2 days, having all of their required materials, login credentials, equipment and completed documents by Day 1.
  • Our Teams/Task Managers are also easily able to see what they are responsible for completing and can check it off once it's done. Everyone is held accountable and the tasks are easily managed and completed on time. This has provided a great improvement to our level of customer service.

Usability

A great tool to make life easier

Incentivized
Verified User
Employee in Human Resources (201-500 employees employees)

Pros

  • Ability to customize tasks and notifications.
  • Looks great for candidates.
  • Automates tasks to alleviate administrative burden.

Cons

  • Could have better training available for admin users.

Return on Investment

  • Has eliminated a ton of manual work.
  • Eliminated I9 errors.

Alternatives Considered

ADP Workforce Now