Trust Sift for user identification across multiple accounts and devices
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
It is primarily being used for fraud detection in our JobSpotter department. This is an app where users can perform a service with an incentive of amazon gift cards. However, there is a benefit given to first submissions, so there is a problem with users creating multiple accounts to try to game the system unfairly. We highly rely on Sift Digital Trust & Safety Suite's ability to identify multiple accounts created by a single "user" to dismiss submissions by duplicate accounts.
Pros
- Identify users across multiple accounts
- Identify users across multiple devices
Cons
- Some transparency into how Sift Digital Trust & Safety Suite identifies common user patterns that lend to its intelligence model
Likelihood to Recommend
We haven't really taken advantages of the full spectrum of what the suite offers, but for the segment that we are using that identifies users across multiple accounts and devices, it performs phenomenally. In the future we'd like to enable auto-banning based on a risk index score that Sift Digital Trust & Safety Suite would contribute to.