TrustRadius: an HG Insights company
Back to Overview
Shiprocket Logo

Shiprocket Reviews and Ratings

Rating: 9.9 out of 10
Score
9.9 out of 10

Community insights

TrustRadius Insights for Shiprocket are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users have made several recommendations for Shiprocket based on their experiences. The most common recommendations include starting with the free plan and upgrading to the enterprise plan for maximum benefits. Additionally, users suggest improving the user interface and providing services for packaging and labeling. They also advise businesses to check the previous performances of couriers before choosing them through Shiprocket. Lastly, users recommend making it easier to integrate with shopping websites in the basic plan. Overall, users find Shiprocket to be a smart shipping solution for businesses and organizations, offering affordability compared to other providers in the same space. Despite some negative experiences with specific courier companies, many users consider Shiprocket a reliable service provider that continually improves its offerings.

Reviews

1 Review

One of the best courier partner for Ecommerce

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We are an ecommerce brand offering natural skincare products. We use Shiprocket to deliver our products to our customers who shop online either from our website or through instagram, whatsapp etc.

Pros

  • Dedicated and simple Dashboard
  • Accurate tracking of the shipments
  • Too many carrier partners options

Cons

  • The price has gone a little high since the time we started using it.
  • The possibility to use international shipment could be more accessible.
  • It would be wonderful if we could get the delivery boy`s number.

Likelihood to Recommend

Shiprocket has greatly helped our business. When we first started, I believe Shiprocket was the only partner available in the market who was offering last mile services. We have been able to deliver tons of orders on time, gained so much customer satisfaction. Shiprocket has made an essential part which is the final delivery of products to customers completely effortless.

NA
Namrata Agarwal
Managing Director in Corporate at Vishisht Lifestyle (1-10 employees)
Vetted Review
Shiprocket
5 years of experience
View profile