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Progress ShareFile

Score8.2 out of 10

256 Reviews and Ratings

What is Progress ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

Media

the ShareFile dashboard
ShareFile's Outlook Plugin
the Projects interface
ShareFile's link sharing options
ShareFile's e-signature

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Top Performing Features

  • File organization

    The ability to choose where files will be stored, and manage individual users' storage; includes control over file organization structure.

    Category average: 8.3

  • Audio files

    Supports audio file types, such as .mp3, .mp4, and .wav

    Category average: 8.1

  • User and role management

    Administrators can manage users and user groups by role, in terms of setting permissions for things like file access, sharing, and editing permissions.

    Category average: 8.2

Areas for Improvement

  • Document collaboration

    Users can edit files and attach comments to files.

    Category average: 7.9

  • Reliability

    Cloud storage platform is secure, all features are consistently available, and the platform maintains file integrity.

    Category average: 8.3

  • Performance

    Platform runs at a good speed on all browsers; files load and sync quickly.

    Category average: 7.8

ShareFile keep my client data secure.

Use Cases and Deployment Scope

It addresses the need for a secure data repository. It allows me to request and send documents securely, as well as electronically sign documents and send them for signature. I use it for all my secure data storage needs and greatly appreciate it. I recommend it to other CPAs and professionals who need a secure way to store sensitive client data.

Pros

  • Stores documents for my clients securely.
  • Allows me to stay organized with folders and subfolders for each client.
  • With the 365 subscription, I can create documents, spreadsheets and PowerPoint presentations within ShareFile.
  • Allows me to send and request files from within ShareFile.

Cons

  • I'd like to better know how to use templates.
  • I would like to have some pre-created templates for clients.
  • I want more space within my subscription in case I ever run low on it.
  • I want to be able to send templates to many clients at once, rather than one at a time.

Usability

Return on Investment

  • ShareFile keeps everything secure. Clients appreciate the fact that I can give them a link to a folder, rather than uploading a number of attachments into an email.
  • It shows that I care about data security.
  • Clients appreciate that I am storing their paperwork in a secure location. I appreciate the lack of need for filing cabinets, and the fact I can access data on any device.

Alternatives Considered

Dropbox

Other Software Used

OLT OnLine Taxes, QuickBooks Online

Progress Sharefile Review - good tool to share info securely

Use Cases and Deployment Scope

Progress ShareFile allows for transfer of data between our company and our clients in a secure manner. The system provides a portal and secure email transfer of documents. Our business does not accept documents via unencrypted email or attachments to emails and this facilitates that process.

Pros

  • Secure file storage & transfer
  • Integregation with signature software
  • Large file sharing via Outlook add-in app

Cons

  • Allowing notes posted in the web version to be seen in the desktop app
  • Permissions to be changed by admin that are not owners of the folder
  • Allow file conversion to PDF when uploaded
  • Suggest renaming file for ease of identification

Usability

Return on Investment

  • The ability to have remote access to date via cloud storage
  • Secure, cloud storage access
  • Collaborative work space - sharing of documents.

Using anonymous download links via Progress ShareFile

Use Cases and Deployment Scope

Progress ShareFile is mainly used to create anonymous download-links to files we put onto our Progress ShareFile account. But you can also create anonymous download-links with e-mail notification so you get a message 'who' has done the download.

With the Progress ShareFile "connector" (I hope I use the right terminology) we have also access to a local (on-prem) fileserver. There is also a Progress ShareFile -connector, but not used this until now....

Pros

  • easy and intuitive user interface
  • always available (I have at least that experience)
  • good support and follow-up

Usability

Return on Investment

  • ROI is extreemly hard to calculate (in my situation)

Alternatives Considered

OneDrive

Works great for Deals

Use Cases and Deployment Scope

We use Progress ShareFile to store Closing Books after completion of an M&A transaction internally and with shared accounts with our clients. We also use ShareFile to upload and then to distribute Closing Books after completion of an M&A transaction when ZipFile distribution is too large to send in an email to specific recipients.

Pros

  • User friendly
  • Provides option to send via email or in a link
  • Easy to change the authorized recipients

Cons

  • Keep the links available forever without an expiration
  • Allow users to access a link without registration

Usability

Return on Investment

  • Saves time instead of loading documents onto a flash drive and distributing manually.
  • Provides secure messaging for personal documents or documents with protected information for client confidentiality.

Alternatives Considered

Datasite Diligence Virtual Data Room, iDeals Virtual Data Rooms, Firmex Virtual Data Room and SS&C Intralinks DealCentre

Other Software Used

Firmex Virtual Data Room, SS&C Intralinks DealCentre, Datasite Diligence Virtual Data Room, Dropbox, Google Drive

My Progress ShareFile Experience

Use Cases and Deployment Scope

The main use case for Progress ShareFile is secure file transfer and data sharing via email, as well as access to different data repositories.

Pros

  • secure file sharing
  • compliance requirements
  • productivity and collaboration

Cons

  • Connection problems in VDI environments

Usability

Return on Investment

  • ability to meet compliance requirements,
  • enhanced security when sharing files internally or externally.

Alternatives Considered

OneDrive

Other Software Used

OneDrive