ShareFile is useful when files are too big to email efficiently
Use Cases and Deployment Scope
We primarily use ShareFile to upload and download large files, although we have used it a bit for ad proof approval procedures. Sometimes we need to deliver large printable files which either won't send via email or are very slow and block up email programs. Having ShareFile gives us a way to send them with a quick link.
Pros
- Share large files, as the name implies
- Give control over access to files
- Doesn't "nag" about running out of space unless you upgrade all the time like DropBox does
Cons
- Pricing has gone up quite a bit during the time we've used it
- The need for increased security has impacted usability - staff more resistant to using it now
- The feedback/approval process seemed easier before, not as user friendly as it used to be, so not using it as much anymore
Likelihood to Recommend
When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
