Nice in-app chat system
Use Cases and Deployment Scope
We are using SendBird in our organization for charting with our users through the mobile app. We primary use it for sales and customer support departments. Its not that hard to implement or integrate with an existing mobile app. We can customise some of the features and user interface according to our requirements.
Pros
- It has nice user interface
- We don't have to face any downtime using SendBird
- It has nice performance and great efficiency
Cons
- It's support system is not that efficient
- Documentation needs improvement
- It's pricing is a little bit high comparing to other available options
Most Important Features
- It has nice user interface
- Various API options are available to use
- We can easily integrate it with our server using PHP
Return on Investment
- We had improved the sales and support system
- We got nice user feedback
- Increased the chances of user retention
Other Software Used
TeamViewer Meeting (formerly Blizz), TeamViewer, Google Cloud DNS
