TrustRadius Insights for SellerCloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users have provided several recommendations for SellerCloud based on their experiences. They recommend investing time in learning the system and not getting discouraged by its complexity. It is suggested to immerse oneself in the system, ask a lot of questions, and thoroughly understand it. Users also advise allowing ample time for training and implementation of SellerCloud, as the setup process can be time-consuming. They recommend having patience during this process and not stressing over navigating around the platform. Lastly, they suggest thoroughly checking if SellerCloud fits into one's workflow before using it. It is recommended to do thorough research and understand individual needs before deciding to use any system.
Sellercloud connects all my channels to my 3PL fulfillment warehouse and provides all the inventory and order functionality that we require. We enter wholesale orders manually or by bulk update and online channels are connected for automatic upload of inventory, download of orders and upload of tracking. We are a small company with a large volume of sales and Sellercloud allows us to manage this with a minimum of effort and people.
Pros
Multichannel / Omnichannel connectivity to integrate with a ridiculous number of channels
Cost effective solution compared to Netsuite/ChannelAdvisor
Reliable with great support
Cons
User Interface is a bit of a mess and needs an upgrade but you get used to it over time
Support is impersonal and they have a confusing ticket system
Likelihood to Recommend
Great for a business selling on lots of channels looking for a cost effective solution