Scout Monitoring

Score10 out of 10

5 Reviews and Ratings

What is Scout Monitoring?

Scout APM is offered to enable software developers to spend their time building products customers love by minimizing the effort required to identify and resolve performance issues. As a provider of Application Performance Monitoring (APM) tools, Scout states that their developer-centric approach pinpoints issues such as memory bloat, N+1 queries and other abnormalities, enabling customers to quickly resolve performance issues.

Categories & Use Cases

Application Performance Management (APM)

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Screenshot of Scout Dashboard

Application monitoring
Application monitoring involves tracking response times and resource usage for applications, including highly-distributed applications
Category average: 8.6
Database monitoring
Database monitoring means looking for database bottlenecks liable to slow response times
Category average: 8.2
Application performance management console
The management console is used to manage monitoring agents and et thresholds, etc.
Category average: 7.9

Most Frequent Users

Top 3 industries using Scout Monitoring.

Based on HG Insights installation data

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#1 most frequent

Information

37.5%

3 installations of 8

#2 most frequent

Professional, Scientific, and Technical Services

25.0%

2 installations of 8

#3 most frequent

Other Services (except Public Administration)

12.5%

1 installation of 8

Mixer Gutierrez

Group Technical Lead in Engineering at La Haus (501-1000 employees employees)

Use Cases and Deployment Scope

Scout APM helps our engineering team to monitor our main Rails application which is a Monolith hosted on the Heroku platform. It has helped to monitor and debug most of the outages, degradation of response times, or memory bloats for the past 4 years with a great amount of accuracy. It has helped us to do this in our web and background processes.

Pros

Rails instrumentation
Segmentation by controllers and sometimes methods
Detecting low performing endpoints

Cons

Errors (is a new functionality but I didn't get well how it can replace rollbar for example).
Usage measuring: In some cases is easy to get "disabled" due to a peak of bad requests.
Editing app's names

Return on Investment

Speed to solve incidents
Easy to monitor new endpoints or deployments
Easy to monitor background jobs (like sidekiq)

Alternatives Considered

Datadog

Other Software Used

Datadog, Rapid7 InsightOps, Cloudflare

Quentin Fisher View profile

IT Network Risk Manager in Information Technology at Coulee Bank (51-200 employees employees)

Use Cases and Deployment Scope

Scout is being used by our whole organization. We use these sections on a daily basis: IT risk assessments, cybersecurity, red flags, vendor management, BSA, ACH and compliance management. I have had three different FDIC regulators look at the reports and they are always satisfied. This is so much better than Excel spreadsheets that are hard to configure and read. You must order the trial and see for yourself.

Pros

I specifically use the risk assessment module and do risk assessments on any new product we introduce into our network or any company that we are thinking about taking on as a client.
I also use the vendor management module for any due diligence that comes up with a new company or a company that we may use once and then not use again.

Cons

There are not many areas that I would change in Scout. If I were to change anything it would be just to add a description of when I would use a report, such as managers, board of directors, or regulators.

Return on Investment

I like that everything is in one place. We used to use Excel spreadsheets and it was very hard to keep everything in one place or to find something specific. Now it is very easy finding what you're looking for with this all in one solution.
This solution pays for itself with the time saved from not looking at spreadsheets.
When the regulators come and they ask for a assessment I can get it for them in very short order.

Alternatives Considered

Excel

New Relic

Datadog

Dynatrace Application Monitoring UNPUBLISHED

SolarWinds AppOptics

Scout Monitoring

What is Scout Monitoring?

Categories & Use Cases

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