Scoro

Score8 out of 10

11 Reviews and Ratings

What is Scoro?

Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, combining functionality for planning, tracking, and billing.

Features include:

- CRM & pipeline – A complete overview of a sales funnel and upcoming work.

- Quote-to-cash – To estimate scope, track progress and budget burn, and bill for work

- Capacity & resource planning – Plan ahead with live heatmaps and utilization forecasts

- Time & expense tracking – Log time with built-in timers and auto-populated timesheets

- Cost & profit forecasts – Understand margins with role or service-level insights

- Billing & invoicing – Automate time & material, fixed-fee, and retainer billing

- Revenue forecasting – Track project income based on pipeline and committed work

- AI-powered insights & actions – Save time with automation and data-driven suggestions

- Live dashboards – Monitor progress, profitability, and capacity in real time

By uniting this data, Scoro offers end-to-end visibility across a business, helping users to spot risks sooner, allocate resources smarter, and protect profitability.

Categories & Use Cases

Media

Screenshot of an example of the customizable real-time dashboards that provide an overview of progress across the business, and monitor KPIs and key metrics

Screenshot of a dynamic Gantt chart for planning, allocating resources based on availability, and monitoring project performance in real time in terms of time and money

Screenshot of a monitor of cost burn, used to forecast profit while the projects are ongoing to detect signs of overservicing early enough to do something about it

Screenshot of where to track billable and non-billable utilization across the team to understand how resource utilization, and how much time is spent on revenue-generating work

Screenshot of where Scoro forecasts revenue automatically based on pipeline and committed projects, to support smarter and more strategic business decisions that support growth

Screenshot of the accounting tools Scoro can integrate with to sync bills, invoices, and payments automatically, reducing manual work and minimizing the risk of human error

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Screenshot of an example of the customizable real-time dashboards that provide an overview of progress across the business, and monitor KPIs and key metrics

#1 most frequent

Professional, Scientific, and Technical Services

47.4%

83 installations of 175

#2 most frequent

Information

7.4%

13 installations of 175

#3 most frequent

Manufacturing

5.1%

9 installations of 175

Patrick Stephens View profile

Director Of Communications at The Suzuki School (51-200 employees employees)

Pros

Platform. This is why I looked into the program. You can create a unified platform which suits your needs, and aren't stuck with something a programmer insists you should be seeing.
Ease of implementation. It was by far the easiest to introduce during the trialing phase. It was quick to learn, and I found that employees adapted more quickly to it than to anything else.
Data and the small things. Planning, time tracking and management, even budget management gives you the chance to step back and see the big picture rather than using one platform to analyze time, then another to see budget.

Cons

Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.

Return on Investment

Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.