TrustRadius Insights for Schoox are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive and Fluid User Interface: Users have consistently praised Schoox for its intuitive and fluid user interface, which allows for seamless navigation across platforms. Many reviewers have stated that the UI is easy to use and enables them to quickly find what they are looking for, even if they have never used a particular feature before.
Highly Customizable Testing Feature: The testing feature in Schoox has received high praise from users. Several reviewers have commented on the flexibility it offers, allowing them to create their own questions and answers. They appreciate the availability of multiple question formats and the efficiency of creating tests quickly using pre-built templates.
Organized Training System: Users commend Schoox for its well-organized training system. Many reviewers have expressed appreciation for the ability to break down training into curricula, courses, lectures, and on-the-job training. They find it highly beneficial that different categories can be created for different curricula, enhancing overall organization and management of training materials.
Schoox serves as a resource for in-house training and development. Schoox is a repository for training/orientation and professional development programs. They may then be accessible by everyone in the team for further education. It is possible to keep track of which courses have been finished and which ones need to be completed using Schoox, an online platform. It is also used to track tests that indicate students' comprehension of the course material.
Pros
Effective tests may be created quickly and easily thanks to the use of this template.
For uploading documents or adding connections to websites, it is easy to use.
There are already a slew of useful training films included.
Cons
The website was upgraded, but it's hard to navigate. None existed.
I believe you can't duplicate tests between classes. If I wish to use an exam from one course in another, I must make it again.
Most of the videos are confusing. They should be concise. Too many distract employees.
Likelihood to Recommend
Schoox is an excellent platform for storing internal learning modules that contain training for new workers as well as trainings for current employees. Access to the modules that are most relevant to each individual can be gained by everybody. In addition, Schoox records and stores numerous meetings and learnings for future study.
At school I used Schoox to help them transform perceptions of learning and talent development from a traditional compliance checklist to a holistic business growth process. Schoox has been a talent development platform for me. Schoox helped solve business problems with intelligent data flow, holistic approach, Disruptive Design and Integration with third-party apps. Schoox was greeted with interest by other teachers at the school.
Pros
Employee performance data can drive personalized course recommendations, learning path recommendations for career advancement, or succession planning recommendations.
By providing educational content and enabling employees and administrators to collaborate within the platform, it improves the school's knowledge sharing capabilities and increases development opportunities.
With Schoox, data from different modules flows automatically and intelligently throughout the entire system, creating surprising and innovative synergies.
Cons
Suggestions can be added to make content preparation easier.
schoox user theme may contain more customizable elements.
Schoox is used as an internal learning library. Training/orientation modules, as well as professional development, are uploaded to Schoox. They are then easily accessed by all teammates for continued learning. Schoox is a platform that we can use to track and review which modules have been completed and which ones need to be completed. We also use Schoox to track quizzes that demonstrate our understanding of the learning topics.
Pros
Schoox organizes learning modules in an efficient way
It allows us to track what we've completed and what needs to be done.
It stores all information in an easy and accessible platform.
Cons
Schoox can be hard to navigate at times.
Likelihood to Recommend
As noted in a previous comment, Schoox is great for housing internal learning modules that include training for new employees as well as trainings for ongoing employees. It allows all to access what modules are important to them and are easily accessed by all. Additionally, many meetings and learnings are recorded and stored in Schoox for future review.
VU
Verified User
Supervisor in Professional Services (1001-5000 employees)
Train is being used currently with our service team for the new staff member training classes. We are developing our own customized training program for all departments as soon as we have the time to record training videos. Will be a huge asset as we progress forward with our custom training programs at all locations.
Pros
Ease of use for new employees. It is fluid and easy to navigate.
Ability to recap and review throughout training. It is simple to revisit different videos if training questions persist.
Customization testing is great. It is easy to customize and update testing to keep up with an ever changing restaurant landscape.
Cons
Test question answers are hard to program because of so many variables in answer typing/spelling.
Programming is not fast because of having to jump around so many different tabs to navigate the site.
Would like to see a more streamlined site in general.
Likelihood to Recommend
Teaching someone who has no idea about working in the industry is so easy with video tools. We can customize exactly what we want them to see before they get out on shift and begin picking up on bad habits when they assume it is just how it works. This is the best parts of it!
We are using HS Schoox to provide training to all employees within the restaurant. I've created a training program with lectures and step by step guides to assist with menu and wine knowledge for FOH employees, and kitchen safety and prep knowledge for BOH employees. Each course ends with tests to ensure that all employees understand their roles and company policies and procedures.
Pros
Makes it easy to create effective tests, great template for creating questions
User friendly for uploading documents or attaching links to websites
Already comes with a lot of great videos for training that can be used
Cons
This was recently updated I believe, but navigating the website can be difficult. There was no back button
As far as I can tell you can't copy tests into different courses. So if I want to use a test I've already created in a different course I have to make it again
While some of the videos are great, most of them are too convoluted. They should be short and sweet, to the point. Once they get too long you lose the employee's focus
Likelihood to Recommend
It is well suited for a lot of knowledge that requires study, things that need to be learned on paper. For example if I want my employees to learn my menu front and back it's great for having them go through and study it, and then I can quiz them afterwards and make sure they understand it to the extent I want them to. It can't replace on the job training though, some things have to be taught in person
We use HotSchedules Train consistently at all of our field locations as well as in our home office. Of course, it's used by our training department. It's also used by management in the field to train up new crew members. But we also use it to constantly improve the knowledge of our seasoned team members. There's no shortage to how many courses, exams, curricula, etc., that you can upload. It addresses the problem of inconsistent training. Every crew member has access to the same and, more importantly, correct training. There's no risk of one trainer showing a shortcut or another one showing a new trainee how to do it "their way." There is one way to do a task and the trainee is learning the corporate approved method. This ensures successful training. Successful training of all crew members leads to a successful location.
Pros
The ease of uploading documents or slideshows or videos for new training courses. This is the most important part of training, the content. [It's] Personalized to our company's needs to make us as successful as we can.
The ability to track every enrolled person's progress. It has date and time stamps, percentage complete, etc. You can also set deadlines that they must complete by. This is a plus for fast paced companies that need precise updates at all times.
The support team for HotSchedules Train is amazing. I speak to a real person every single time. They are in a positive and upbeat mood every single time. They have solved my problem almost every single time. The only time they didn't solve my problem was because it was a function that didn't exist yet. I get a follow up email that summarizes our discussion, in case I did not take proper notes. This team is a serious wealth of information and problem solving.
Ease of access. You can access this tool anywhere, anytime, from any piece of technology. In the office we use it on our desktops. In the field they use tablets and cell phones. All processes work.
Cons
There is a functionality that I thought existed but does not. The ability to copy old training and paste it into a new course. This would help because we personalize training based off location, but the bulk of the training stays the same. To be able to start with a fresh slate with no student stats in the course would be beneficial. Right now you can copy and paste into the same course. I want to be able to start a new course with documents already uploaded and exams already made. Then I could make minor tweaks and push out immediately.
I have trouble understanding the organization of where to find courses. I find myself clicking the "content" tab, then the "me" tab, and finally the "training" tab. I would want a little more clarity in those descriptive words.
I would want to see some improvement in the ease of getting to the course dashboard. Once the course is made and assigned, that's the most important area that we go to. Right now it's multiple screens to get there. Perhaps if, once the course is made and assigned, the button jumped to the top of the first screen once you hit "manage course" that would be great.
I would be interested in seeing a side by side of how courses translate from a desktop view to a tablet or smart phone view. So after (or during) the course being built, showing what it looks like to remote users.
The ability to send a reminder text about a course, as opposed to a reminder email. People all communicate in different ways. This would bridge the gap to those that primarily use texting.
Likelihood to Recommend
We have special locations that work differently and I have recommended this to them. Even for locations set up differently, it still applies. Because everything can be personalized to fit the need of the user. These locations have become so adept at it that they have become admins themselves so they can implement their ideas immediately. I have yet to come across a scenario where this is not appropriate.
We use HotSchedules Train to provide video-based training to our 250 employees. We have a very high turnover at the University because we only hire student employees and HotSchedules Train helps us streamline the process of getting new employees up to speed and more comfortable on their first day.
Pros
It is very user-friendly. I can always find what I'm looking for even if I've never utilized that particular feature before.
The UI is well designed. I particularly like how it can be customized for your specific company.
Integration with HotSchedules is a serious benefit. All of our employees are already in the system so I don't have to worry about adding them individually.
Cons
I would like the ability to upload videos in higher resolution.
I have experienced difficulty assigning training packages to specific employees. Many times employees don't receive a notification.
I would like the ability to add more question types on exams.
Likelihood to Recommend
I think that HotSchedules Train is well suited for an industry where the tasks assigned to employees are fairly straightforward like in a restaurant setting. If your company is already utilizing HotSchedules as a scheduling platform than it's a no-brainer.
We are using Schoox for all of our new hire employee training. We use it for all positions - kitchen staff, front of house staff, and management. It allows us to stay consistent in training, making sure we are teaching all aspects that need to be taught and also holding our new employees accountable by checking their status on completion.
Pros
Organized
Easy to use - there are helpful tools that help the creator make certain courses and it's easy for staff to also troubleshoot.
Neat concept - tailor made to fit any company's needs.
Cons
Perhaps have a separate section for free courses instead of the main dashboard.
Likelihood to Recommend
Great for general concept training but obviously not helpful for handson training.
VU
Verified User
General Manager in Customer Service (51-200 employees)
