Schoolmint Hero Reviews & Insights

Score9.7 out of 10

29 Reviews and Ratings

Community insights

TrustRadius Insights for Schoolmint Hero are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Valuable tool for acknowledging positive student behavior site-wide: Many users have found Hero to be a valuable tool for recognizing and acknowledging positive student behavior across their school. It ensures that all students, not just the problem kids, are acknowledged and appreciated.

Great feature for tracking tardies sitewide: Several reviewers have praised Hero's ability to track tardies sitewide and pair it with daily tardy sweeps. This feature helps prevent students from slipping through the cracks and highlights the impact and cost of being late to class.

User-friendly interface: Users appreciate Hero's user-friendly interface, which makes it easy to navigate and use. The self-explanatory design allows teachers, administrators, and parents to quickly access classroom data, track behaviors, and monitor progress.

Reviews

28 Reviews

Hero really is a lifesaver!

Rating: 10 out of 10

Incentivized

November 19, 2019

Use Cases and Deployment Scope

Hero is used to manage our school's PBIS, school culture, and discipline and accountability systems, as well as to track and examine data. We have had over an 85% reduction in tardiness and a 60% reduction in suspension, with the numbers improving every year. In the third year of implementation teachers assigned 50% fewer detentions than the first year. The results are dramatic.

Pros

The customer service is fast and friendly, and there is always someone available to meet a need.
The interface of the platform is very self-explanatory and user-friendly.
Hero is always seeking feedback and making improvements based on user needs.

Cons

There is still room for growth with the level of detail in the data reports.
Students have regular issues in remembering passwords and accessing their accounts.
They recently eliminated Homeroom, an online user community that rewarded us for participating. I got a lot of great ideas there, so this is unfortunate.

Likelihood to Recommend

Hero is a great time saver for any busy school administrator. Students are able to use technology to earn positive points and also track and manage their own discipline. It is user-friendly and adaptable to the specific needs of the school. I love writing my own tracking codes and setting the action thresholds.

Renee DiBiasio

Assistant Principal at CMSD (10,001+ employees)

Vetted Review

4 years of experience

Classroom Management Tool - as effective as you make it!

Rating: 10 out of 10

Incentivized

November 12, 2019

Use Cases and Deployment Scope

We used Hero to reward good behavior in our Middle School on a school-wide basis. We had a set of positive behaviors that would earn points aimed at teaching safe, responsible and respectful school citizenship. Students would receive a point for each of the target behaviors exhibited in each classroom on a daily basis. There was a deadline for accumulating points before a scheduled event for which they had to earn a certain amount of points in order to attend.

Pros

Hero provides various ways to be able to register the targeted behaviors.
Hero provides a user-friendly online interface.
Hero will tailor the program to meet your group's needs.
Clear interfacing app for entering points.

Cons

Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall.
Too hands-off in making sure that implementation is as successful as possible.
Too techie for non-tech savvy people.

Likelihood to Recommend

I would highly recommend this as long as you are able to get 90% or more buy-in. However, if there is not a MAJORITY buy-in I don't feel it will be successful. My colleagues and I found that classroom management was much improved in the classrooms of us who were sold on using it and used it with fidelity, adding extra intensives because of infidelity in other classrooms. It became obvious to the administration that the lack of buy-in was destroying the program outcome.

Kathleen Hall

Teacher at Marrero Middle School (51-200 employees)

Vetted Review

5 years of experience

Great tracking tool for charter schools

Rating: 7 out of 10

August 21, 2019

Use Cases and Deployment Scope

Hero has made tracking basic behaviors like tardies and uniform violations super easy. The phone app, in particular, makes this process fast and easy.

Pros

Tracking basic behaviors.
Rewarding students in the moment with points.
Phone app makes scanning student IDs very fast, which saves time for instruction.

Cons

Sometimes the phone app freezes on an iPhone, and I have to close out of it before scanning another ID.
I also wish there was a way to export all rosters into an Excel file under the behavior tracking tab.

Likelihood to Recommend

Hero is well suited for charter school systems with smaller classes. It is less appropriate for large public schools where the app freezes might make tracking behaviors overwhelming.

Cecilia Liang

8th Grade Math Teacher in Customer Service at YES Prep Public Schools (1001-5000 employees)

Vetted Review

1 year of experience

View profile

Do you need a Hero?

Rating: 8 out of 10

Incentivized

August 2, 2019

Use Cases and Deployment Scope

Hero is being used within our entire school. All of the teachers use Hero to track and positively manage and reinforce student behavior. The students and parents use Hero. Additionally, our administration utilizes Hero. Including the secretarial staff, janitorial staff, the kitchen staff, as well as the support staff. We will be beginning our third year of using Hero this upcoming academic school year.

Pros

Tracking tardy behavior quickly across settings.
Tracking positive behaviors.
Intentionally rewarding positive behaviors immediately for all students.
Quickly alerting alarming behaviors.
Allowing for all students to be successful throughout the day across all settings.
Allows all staff to reward all students for exhibiting positive behaviors.

Cons

Have to pay extra to get the portable scanner, otherwise, you need to use your personal cell phone or a computer.
Takes too much time to individually input each students point (mass input for multiple points would be faster).
Not all teachers are actively rewarding points, so there is an imbalance.

Likelihood to Recommend

I think it is appropriate in all scenarios, as long as there is full staff to help with support and implementation. When there is an imbalance of implementation, it renders the program less powerful. The entire staff needs to be speaking the same language so that the students see a united front. The staff needs to keep up the gusto and excitement all year, not just at the beginning so that things do not become too mundane. Therefore, pre-planning the year may be necessary, where events can be pre-thought and tasks pre-assigned. This keeps things exciting for the staff as well as for the students.

Verified User

Professional (1-10 employees)

Vetted Review

3 years of experience

Why Hero works for the students and staff at CLMS!

Rating: 10 out of 10

Incentivized

November 27, 2018

Use Cases and Deployment Scope

The teachers at Crystal Lake Middle use Hero to track positive student behavior at our school. Students receive incentives and rewards for accruing Hero points over the course of a nine-week period. Our points are described as Cougar Power Points and the displayed behaviors for which we reward our students include: Peers helping peers, arriving to class on time, arriving to class early, following the unified dress code, completing homework and/or classwork, and turning in lost items. Students and parents can track their points using the Hero app, and we heavily promote that our students work to get Cougar Power Points.

Pros

The Hero system is very easy to use and very easy to monitor.
Reports are emailed to me weekly that track the behaviors that have been logged in by my teachers and staff which is very helpful.
Customer service from the Hero staff has been excellent and their response to any concerns or questions is addressed within 24 hours.

Cons

I am always looking for costs to be lower, so that would be my only request.

Likelihood to Recommend

The Hero system is a great program to use school-wide especially in large schools like mine with over 1400 students.

Sabine Phillips

Principal at Crystal Lake Middle School (51-200 employees)

Vetted Review

5 years of experience

View profile

HERO is my Hero!

Rating: 10 out of 10

November 6, 2018

Use Cases and Deployment Scope

Right now, Hero should be used across the entire school campus by at least all of our classroom teachers. We're struggling this year because of a vast teacher shortage in Hawaiʻi but at our school as well, but it's still working much more smoothly than last year. :)

Pros

Allows ALL students to earn points at the push of a button.
Connects with infinite Campus so student schedules and info are always accurate on the Hero site.
Allows teachers to create their own groups for after school programs or even small groups in their classrooms.

Cons

Perhaps the redemption system could be easier. I'd like to click a student's name and type in how many points I'd like to subtract/redeem. That'd help the process along.
Also to allow track codes to track point amounts larger than 250. We have some things that are more expensive, so it's difficult to have to take multiple steps.
Maybe Hero could help with an inventory management system for stores?

Likelihood to Recommend

Definitely would recommend Hero to any schools that do not have a PBIS system set up or that are looking to revamp their current program because Hero has taken us farther than our previous PBIS system.

Verified User

Director (51-200 employees)

Vetted Review

2 years of experience

Hero K12 - User Friendly!

Rating: 9 out of 10

Incentivized

October 30, 2018

Use Cases and Deployment Scope

Hero is used through our entire school for multiple purposes. It is for tardy tracking, positive points, point banking and spending at our school store, and detention tracking.

Pros

Behavior tracking.
Detention management.
PBIS Community.

Cons

There aren't many areas where I would suggest improvement. They are responsive, helpful, have a great community help forum, and the interface is pretty user friendly.

Likelihood to Recommend

Hero is used school wide as a part of the PBIS programming. It allows us to track behaviors, tardies, detentions, and teacher comments all in one place. There is an option for printing passes for students with a separate machine that plugs into phones and computers and makes it all even more convenient. Positive points can be coded for different purposes including special codes for school wide initiatives.

Verified User

Professional (1001-5000 employees)

Vetted Review

1 year of experience

HERO

Rating: 10 out of 10

October 30, 2018

Use Cases and Deployment Scope

Hero is being used at my school as a positive behavior system. The entire school is implementing Hero, from the administrators down to the office clerks. The problems that it addresses are trying to change the behaviors of students who do not act favorably, and also tackle the attendance problems in the school.

Pros

Hero is a great way for students to earn points and be able to use the points for incentives.

Cons

One area for improvement with Hero, is finding an easier way for students to track their own points.

Likelihood to Recommend

One particular scenario were Hero was well suited is targeting specific behaviors, for example, making sure the students wear their identification cards every day. If they do, they will get points. Not only is wearing the ID helpful, it also lets us identify anyone who does not belong on campus.

Gabrielle Bishop

Science Teacher at Broward County Public Schools (10,001+ employees)

Vetted Review

2 years of experience

View profile

Our Hero System

Rating: 8 out of 10

Incentivized

October 30, 2018

Use Cases and Deployment Scope

We use Hero at our High School to progressively promote proper behaviors more so than negative ones. We feel that the students who are always doing the right things often get overlooked and are under appreciated. Hero allows us to reward those students who get it right most or all of the time so that they get put into the forefront.

Pros

Hero has helped to cut down on tardiness and the need to leave the room for bathroom breaks.
Students who have been recognized in front of the school for doing what is right feel a sense of pride and continue to do even more good.
Recognizing positive behaviors makes the students focus more on doing right. Giving out prizes is a good incentive.

Cons

Students need to have direct online access to picking their prizes based on the points they've earned. It will give more focus on doing what's right.
Teachers need to have the ability to create their own positive rewards in the system based on their subject area.
Is there a way to have the system remember your username so you don't have to type it out every time you sign in?

Likelihood to Recommend

Hero does actively reward the positive behaviors in students. It also promotes more positive behaviors in students who have had some challenges before. In this technology heavy world, the students need more direct online access. This will allow them to see their progress, see the rewards they want and work at achieving them. Even if they behave just for the prize, eventually they will see how productive positive behavior can really be.

LISA JOHNSON

Educator in Customer Service at Palm Beach County School District (10,001+ employees)

Vetted Review

1 year of experience

View profile

You will regret not using HERO

Rating: 10 out of 10

Incentivized

October 22, 2018

Use Cases and Deployment Scope

Hero is used school wide at my site. Hero is being used to track tardiness throughout 1300 students on a daily basis. In addition to tracking tardies, Hero is used as a positive behavior program. Students are assigned positive points for doing tasks that are wanted and points are deducted for tasks that are not appropriate. Once students accumulate enough points, they can cash in for rewards and prizes.

Pros

Hero gets students to class on time. We had a terrible problem with tardiness and Hero has allowed us to cut our tardies by 70% for the year.
Hero gets students participating in class. When students know they are rewarded for participation, they really start participating.
Hero gets students treating others with kindness. Students initially treated students with respect for points, but they continue to do so, at least in my classroom.

Cons

The scanner function on the mobile application could be improved
The reports function from the website could have more filters, but it gets the job done.
The forgot password function does not work. If a teacher forgets their password, the system administrator has to go in and reset it.

Likelihood to Recommend

Hero is a fantastic tool for teachers to manage bad behavior and support good behaviors from students. Tardies are usually a huge problem for teachers of any level. With Hero, they can track tardies electronically. Teachers can also enter points for classroom disruptions easily. This allows for the learning atmosphere not to be interrupted to a large degree.

James Buynar

Campus Director in Human Resources at Club SciKidz Dallas (51-200 employees)

Vetted Review

3 years of experience

View profile

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Classroom Management Tool - as effective as you make it!

Rating: 10 out of 10

Incentivized

November 12, 2019

Use Cases and Deployment Scope

Pros

Hero provides various ways to be able to register the targeted behaviors.
Hero provides a user-friendly online interface.
Hero will tailor the program to meet your group's needs.
Clear interfacing app for entering points.

Cons

Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall.
Too hands-off in making sure that implementation is as successful as possible.
Too techie for non-tech savvy people.

Likelihood to Recommend

Kathleen Hall

Teacher at Marrero Middle School (51-200 employees)

Vetted Review

5 years of experience