TrustRadius: an HG Insights company

SchoolAdmin

Score8 out of 10

8 Reviews and Ratings

Get a Demo

What is SchoolAdmin?

SchoolAdmin helps private K-12 schools recruit, enroll, and retain more students through its software and award-winning customer support team. Headquartered in Austin, Texas, SchoolAdmin boasts their software is used by 500+ of the world’s most successful schools, big and small. SchoolAdmin’s mission is to help private schools—and the people who run them—thrive.

SchoolAdmin is now part of Finalsite, since the March, 2021 acquisition.

Categories & Use Cases

Reviews

What users are saying about SchoolAdmin.
View all reviews

School Admin - the best tool for our school's admissions department

Incentivized
Wesley McClure
Director of Admissions at Hargrave Military Academy (51-200 employees employees)

Pros

  • Robust search and reporting functions
  • Easy to learn and use
  • Excellent customer support
  • Easy parent/customer use experience

Cons

  • Improved automated email functionality and tracking (open rate, etc.)
  • Development of new features seems to take a long time
  • The appearance is not very customizable so it does not look like your school's site
  • Better integration with other school management tools
  • Ability to use separate forms and connect them to School Admin via a web hook, etc.

Return on Investment

  • Customer satisfaction with our CRM is up.
  • Completion of applications is up.
  • Office use and satisfaction with the product internally is way up!

Alternatives Considered

Ravenna, Senior Systems, from Community Brands, PowerSchool Enrollment (formerly Registration), FACTS Student Information System (formerly RenWeb), Blackbaud CRM and Blackbaud Education Management Solutions

SchoolAdmin Leads to Streamlining Success

Incentivized
Erik Rogers
Enrollment Director in Finance and Accounting at Regents School of Austin (51-200 employees employees)

Pros

  • The online application and checklist - because it is highly customizable, fairly intuitive, and quite effective for managing all the moving parts of our application process.
  • The online enrollment checklist, forms, and contract - because of the level of customization, the level of professional appearance, the ease of tracking and managing students in the enrollment process, the integration it provides to our FACTS billing and payment system.
  • The communications system - because of the possibilities for both internal and external communications are so vast, the ability to produce highly customized, personalized, and segmented emails, text messages, and/or physical letters, and the relative ease of use.

Cons

  • I would like to see the ability to send a single email to mulit-child families that include merged information from specific data fields for each of their kids, rather than having to send a separate email for each student. Although it is possible to send "family-based" emails, at present, it's not possible to include student specific information for multiple students in a single email.
  • There needs to be more flexibility in combining whole family and individual student (contact) data. There are certain data that either cannot be produced easily in a report, or cannot be combined within the same report.
  • Our re-enrollment deadline for returning students falls a couple of months prior to the time when new students begin enrolling. With completely new families, this isn't a problem, but with returning families, this causes an issue. At present, we cannot complete enrollment for a returning student if they have a sibling in an active status in the admissions application process. The only way around this is to move all the newly applying sibling to an inactive status for the duration of our re-enrollment window for returning students. This, however, causes problems for our Admissions team as they try to sort and review applications.
  • There needs to be a lot more flexibility in report formatting and customization.
  • There needs to be a "customer view" option for system administrators, so we can see what our customers are seeing.

Return on Investment

  • SchoolAdmin has helped streamline our admissions and enrollment processes significantly, resulting in a better customer experience.
  • It has helped us reduce paper use, moving from sizable hard copy information packets, applications, and contracts, to having almost everything online and digital. This reduces waste, contributes to environmental well-being, and significantly reduces the need for physical storage and archival space.
  • The system has helped improve accuracy and timeliness in data collection, transmission, and communication, allowing our staff to dedicate more time to relational work and less on administrative busywork.

Other Software Used

Skyward Student Management System, FACTS Student Information System (formerly RenWeb), Google Drive

School Admin: a key tool to enrollment growth

Incentivized
Rudi GeschView profile
Director of Marketing & Communications in Marketing at Eastern Christian School (51-200 employees employees)

Pros

  • Automated lead nurture sequence for inquiries, admissions, and enrollment.
  • Digitized recommendation forms
  • Communication tools (email and text in particular) to connect with prospects

Cons

  • Automated connection with other school databases downstream

Return on Investment

  • Enrollment growth: +150 students over 5 years
  • Admissions team time saving- countless hours saved through streamlined communications

Alternatives Considered

Blackbaud CRM and FACTS Student Information System (formerly RenWeb)

SchoolAdmin is the Right Product for Independent School Admission Offices

Incentivized
Ryan Abramson
Director of Admissions in Marketing at Holy Ghost Prep School (51-200 employees employees)

Pros

  • Ease of use.
  • Similar experience from admissions through enrollment and billing.
  • Excellent product support.

Cons

  • SchoolAdmin would benefit from a mobile app for admissions officers to more easily get information on the road.

Return on Investment

  • SchoolAdmin has allowed us to much more easily track applicants and data over time.

Alternatives Considered

Blackbaud Tuition Management (formerly Smart Tuition) and Blackbaud Education Management Solutions

Other Software Used

PowerSchool Student Information System, Schoology, a PowerSchool Unified Classroom product

SchoolAdmin at a Town Academy

Incentivized
Megan Cornwall
Associate Director of Admissions at Thornton Academy (51-200 employees employees)

Pros

  • Admissions management.
  • Ability to have all admissions steps in one place.
  • Accommodating support team.

Cons

  • Not as flexible as we sometimes need the features to be.
  • Data and historical information is not terribly accurate, which means we cannot use it for reporting.

Return on Investment

  • It can be time-consuming to implement new features and to troubleshoot pain points.
  • It has streamlined our admissions process for us and for families.

Alternatives Considered

Blackbaud CRM and Veracross

Other Software Used

Google Drive, PowerSchool Student Information System, Mailchimp

Related Products

Products similar to SchoolAdmin that may also meet your needs.
All comparisons
Rediker Administrator's Plus
CompareLearn more
Ravenna, duplicate
CompareLearn more
Ravenna
CompareLearn more
Senior Systems
CompareLearn more