Sauce Labs Reviews & Insights

Score6.3 out of 10

292 Reviews and Ratings

Community insights

TrustRadius Insights for Sauce Labs are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Best solution for deep automated browser testing: Users find Sauce Labs to be the best solution for integrating deep automated browser testing in a CI/CD pipeline, with multiple reviewers stating this as a key advantage of using the platform.

Ability to run test runs faster: Many users appreciate the ability to run test runs faster by using as many VMs as required, which is particularly helpful for CD/CI processes. This feature has been praised by multiple reviewers for its contribution to improving efficiency and reducing execution time.

Sauce Connect Proxy enables testing in firewalled environments: The Sauce Connect Proxy feature is highly valued by users as it allows companies to test in firewalled environments and localhost. Several reviewers have mentioned how this feature enables easy testing of applications behind a firewall, making it a valuable option for conducting tests securely.

Sauce Labs Reviews

38 Reviews

Engineering

Sauce Labs Review

Rating: 9 out of 10

Incentivized

October 11, 2022

Use Cases and Deployment Scope

Sauce Labs provides access to several cloud devices in Android and iOS with older OS versions as well, thus providing a wide range of devices to test on. We have been working on a POC to run Espresso tests on Sauce Labs devices and have received incredible support in the POC process.
Sauce Labs supports a wide range of test frameworks including Appium, Espresso, and XCUI Tests.

Pros

Technical support is commendable
Large pool of public devices
Screen recordings of test scenarios

Cons

Improved network speed
Availability of public devices with SIM cards

Likelihood to Recommend

- Well suited for test cases that can be executed on public device cloud.

Verified User

Contributor in Engineering (Information Technology & Services company, 51-200 employees)

Vetted Review

A great product for nearly any enterprise level test automation need.

Rating: 7 out of 10

Incentivized

December 8, 2021

Use Cases and Deployment Scope

SauceLabs allows us to rid ourselves of tech debt-heavy Selenium configurations and write quality tests. Additionally, the ability to cross-browser and device test using virtualized browsers and device farms simplifies our configurations and allows us to re-focus resources on what matters. Once upon a time, it was necessary to manage all of this configuration on-site, and SauceLabs has taken on this management which allowed us to move faster. Their Cypress product does need some work but I would not hesitate to use them if you are using WebDriver.io.

Pros

Device virtualizion
Enterprise support
Selenium configuration management

Cons

Cypress support / configuration
Insight into test runs. I want to know what tests are slow or flaky and why.
Better dashboards. Managers / Directors want something they can consume with valuable high-level information in minutes.

Likelihood to Recommend

Sauce Labs is well suited for teams using Selenium-based testing flows, [which] need enterprise level support, and cross browser, cross-device testing management. SauceLabs is not for smaller teams that will not be [scaled] to support multiple generations of multiple browsers on multiple devices. However, if you are a small team and want to offload your entire selenium configuration to get rid of technical debt, it could be valuable there as well.

Verified User

Manager in Engineering (Hospitality company, 10,001+ employees)

Vetted Review

2 years of experience

Sauce Labs Enterprise Review

Rating: 7 out of 10

Incentivized

April 25, 2021

Use Cases and Deployment Scope

Sauce Labs is used at our company at the team level, which is a test automation support team and is used by the various sprint teams by developers, QAs, and even BAs. Sauce Labs helps us ensure our applications are tested thoroughly on multiple browsers across many versions. It is also being used for mobile app testing.

Pros

Supports many browsers and versions.
API for collecting test + build data.
Great enterprise support.
Thorough documentation

Cons

Scaling VMs horizontally is expensive.
Site UX can use an upgrade.
Searching for test and build information is cumbersome.

Likelihood to Recommend

Sauce Labs is perfectly suited for any company or organization that needs to test on closed-source browsers such as Internet Explorer, Safari, and MS Edge. In addition, it is ideal for users that need high availability of automation test infrastructure as the VMs are always available if they are not being used.

Verified User

Engineer in Engineering (Computer Software company, 10,001+ employees)

Vetted Review

5 years of experience

Shipping the Secret Sauce with Sauce Labs

Rating: 10 out of 10

Incentivized

April 25, 2021

Use Cases and Deployment Scope

We use Sauce Labs currently to manually test our applications in older browsers, namely IE 10 and 11. Since our applications must support these browsers, this is invaluable to our QA process. In the past, we have also used it for running automated Selenium tests.

Pros

SauceConnect is a great tool for testing your local instance for quick results.
UI is simple and easy to understand.
Team management tools are good for department leaders.

Cons

I think there could be better documentation (i.e. examples) for implementing automated tests.

Likelihood to Recommend

Sauce Labs is well-suited for teams with dedicated QA testers and automation engineers. While other teams can use the manual testing, to get the full experience out of it, you'll really need some dedicated resources. With that said, I have pushed for Sauce Labs at every company I've been at for the last 4 years and will continue to do so! It's a great product.

Verified User

Engineer in Engineering (Hospital & Health Care company, 11-50 employees)

Vetted Review

4 years of experience

Sauce Labs best software

Rating: 10 out of 10

Incentivized

April 25, 2021

Use Cases and Deployment Scope

We use Sauce Labs very extensively to run Mobile Application test cases in different version and simulators. In our organisation, we have multiple departments and multiple modules, almost all modules use Sauce Labs to execute Mobile and Web test cases. Sauce Labs majorly played an important role in executing mobile cases.

Pros

Running mobile test cases in different environments.
Running WEB browsers tests on different versions.
I like Sauce Labs recordings for easy debug.
Even looking into failure logs helped me a lot.

Cons

Running IOS, Android tests execution is slower.
We cannot run proxy tests on Sauce Labs.
A11y scanning needs to be implemented in the tool.

Likelihood to Recommend

In executing tests on different environments very very easily. Screen recordings helped a lot in debugging failed tests.

zetendra lingamgunta

Automation Quatomation Enginer in Engineering at Indeed India Pvt Ltd (Computer Software, 10,001+ employees)

Vetted Review

2 years of experience

Easy to get started, hard to do without

Rating: 10 out of 10

Incentivized

April 19, 2021

Use Cases and Deployment Scope

Used by teams throughout the organization for cross-browser UI testing.

Pros

Documentation/ease of use.
Reporting.
VM provisioning is amazingly fast.

Cons

Environmental errors are hard to diagnose (though maybe Selenium is the culprit rather than Sauce Labs?).

Likelihood to Recommend

Best suited for a thorough testing strategy across all main platforms and browsers.

Verified User

Engineer in Engineering (Computer Software company, 10,001+ employees)

Vetted Review

2 years of experience

Sauce Labs positives and negatives

Rating: 8 out of 10

Incentivized

April 19, 2021

Use Cases and Deployment Scope

We use Sauce Labs to run our automated testcases.

Pros

Reporting.
Usability.
Varieties of environments.

Cons

Downtimes.
Ease of adoption.

Likelihood to Recommend

Very well suited for scenarios where in an automation engineers needs to test the end to end flow of the application to verify the correctness of new features. Useful for both the mobile and browser testing. The headless feature is also quite useful for quick execution of testcases in the required environment.

ROHITH REDDY

DevOps Engineer in Engineering at SAP Ariba (Computer Software, 10,001+ employees)

Vetted Review

1 year of experience

View profile

Good Automated Testing

Rating: 10 out of 10

Incentivized

April 19, 2021

Use Cases and Deployment Scope

Used for Software Engineering (R & D), for automated testing and QA.

Pros

Automated testing.
Multi OS support.
Multi device support.

Cons

Needs infra support.
May be tough to integrate.

Likelihood to Recommend

For QA and automated testing.
Not appropriate if existing infrastructure is not suitable.

Verified User

Employee in Engineering (Computer Software company, 10,001+ employees)

Vetted Review

Sauce Labs Review

Rating: 10 out of 10

Incentivized

April 2, 2021

Use Cases and Deployment Scope

Across the whole organisation - it is used by the whole company.

Pros

Cross browser.
Real private mobile devices.
Excellent customer support.
Performance dashboard analytics.

Cons

Allow users to be in multiple teams. Currently one user can only belong to one team.
If the team has its own private devices, it can’t use the private devices belong to the whole company organisation. We should allow a team to access their own devices and the company devices.

Likelihood to Recommend

Sauce Labs has always been my choice for automation UI cross browser testing tool. The technical knowledge of the Sauce Labs team is excellent. The customer support Kazeem Omisore gives to me and my team is five stars. Happy that my company has chosen Sauce Labs.

Gek-Hui Yeo

Senior Software Engineer in Engineering at SAP (Computer Software, 1001-5000 employees)

Vetted Review

5 years of experience

View profile

Testing Automation

Rating: 9 out of 10

Incentivized

May 21, 2019

Use Cases and Deployment Scope

From the past year, Sauce Labs and their tools have been an integral part of my department. But I have mixed feelings about them, because while there are aspects that I truly love them for, but for others I think they are fine. Sauce Labs works daily to run tests and ensure the infrastructural compatibility, functionality, and performance of the applications.

Pros

Incredibly cheap.
The service is outstanding. They provide me with the combinations of browsers/platforms that make it easy for me to do my job.
Sauce Labs accelerates and optimizes the tests by running them through console logs, metadata, and Selenium with complete lists of compatible commands.

Cons

No integrated CI system
Sometimes it takes a little longer than a few days to get my support cases to closed
Customer support tickets should be responded to faster

Likelihood to Recommend

Sauce Labs suits if you need to run your tests in a lot of browsers and versions. Sauce is great for testing web and mobile applications.

Dishank Vishnoi

Senior Consultant in Engineering at Areteans (Computer Software, 10,001+ employees)

Vetted Review

3 years of experience

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